Function HealthReviews of functionhealth.com

Is Function Health A Scam Company? No Function Health is not a scam company but... Function’s blood testing is convenient, thorough and well-priced. Overall, I still think it is a better offering than Bryan Johnson’s Immortals. But in my opinion, its marketing is misleading about what you get beyond the tests. “Doctor-reviewed insights” and a “personalized protocol for instant action” led me to expect meaningful, individualized guidance. What I received as “Clinician Notes” read to me like AI slop presented with the authority of a clinician’s work. The notes fixated on certain information, made assumptions from broad questionnaire responses, repeated themselves, contained internal contradictions and drew conclusions more confidently than the evidence presented appeared to justify. Possible associations became personalized explanations, despite Function later telling me it cannot provide medical opinions and referring me elsewhere for interpretation. I sent a detailed complaint asking about the interpretations, AI involvement, clinical review and privacy. The first response came from an explicitly labeled AI agent, so I asked for a human. The human response was also unsatisfactory: AI “assists” clinicians, and licensed clinicians review the notes. They identified my reviewer but did not provide his credentials or explain what he specifically checked, wrote, changed or approved. I followed up with six specific questions: 1. Did AI generate or draft my notes and their substantive interpretations? 2. What specifically did the clinician do before approving them? 3. Will a different clinician reassess the interpretations I challenged? 4. What is the clinical basis for those disputed conclusions? 5. How do individualized “Clinician Notes” square with saying Function provides no medical opinions? 6. Was my identifiable health information shared with an external AI provider, and if so, which provider, what data, and what retention practices and safeguards applied? I was asking them to explain the report they had already delivered, not diagnose me or create a treatment plan. I received another generic response thanking me for my “feedback” and promising to forward it. Then I waited over a week. Only after I warned that I would share my experience publicly did I get another response, within an hour. They said a clinician conducts a full review of results and supplied history. They also stated that no external AI large language model processed my information to prepare the notes and that they do not use my identifiable health information to train AI models. Those were useful clarifications, but they still did not explain whether AI drafted the substantive interpretations, what my reviewer specifically did, or the reasoning behind the statements I challenged. They did not confirm a reassessment by another clinician. Instead, they said: “Function does not provide a separate clinical opinion or a statement-by-statement clinical rationale beyond the Clinician Notes.” They clarified that their earlier disclaimer about medical opinions referred to an additional assessment. That still left me unable to get explanations or corrections for work they had already delivered. My opinion is that Function uses AI to generate interpretations and packages them to appear to be individualized work from a clinician. Function acknowledges AI involvement and insists the notes receive full clinical review, but this experience has not given me confidence in that review. As of this review, my specific concerns remain substantively unanswered, with no corrections or confirmed independent reassessment. The blood tests have value. But the interpretation, transparency and customer service fell well short of what the marketing led me to expect. “Clinician-reviewed” should mean more than an assurance repeated whenever someone questions what the clinician approved.

They have cancelled my blood draw twice now late evening before the appointment the following morning.

Frustrating experience. Difficult time scheduling blood work. Customer service provided inaccurate information initially. Current customer service is dismissive and unhelpful. I do not recommend this service.

I am a 120 lb 31-year old, generally healthy female who just wanted to verify my overall health through a blood test. During my first blood test, nine vials of blood were taken. I fainted, barely made it to the lobby, then threw up twice in the lobby. The man who took my blood remarked he “hated function health” because they request way too much blood and never take a person’s individual biology into account. Function health asked me a million questions about my health, but the potential post test symptoms (extreme fatigue, feeling VERY cold, nauseous etc.) were never brought up. I could barely walk afterwards, obviously had to call out of work and have my husband come pick me up. I slept for 3 hours straight once I got home. Given my body composition, why didn’t Function Health warn me about this? I am still working to get a full refund. Obviously I canceled my second blood test and am waiting to hear if I’ll get any information on the NINE vials that were taken today.

Well, I did appreciate the comprehensive blood test. This can be provided from multiple providers at competitive cost, including ordering myself. I really signed up for this program with the intention and hope that the insights provided along with clinician notes would include information or valuable data that I am not able to garner myself Ultimately, I waited four weeks for these clinician results and at the end of the day, I learned nothing new than what I had already researched myself with the results provided, which made me feel like the summarized notes were just another form of AI with no personal connection or partnership to an actual clinician/practitioner To me, the service really only offers you a quick easy access to having in order prescribed and sent to the lab for you to fulfill other than that all the other information you can gather yourself with the results provided I will get my remaining biannual test performed with function, but thereafter, I will be taking this to either another more cost-effective provider of such test or will handle on my own

13 emails to confirm no renewal—and an unexpected $395 charge It took 13 emails to get confirmation that a gift subscription would not automatically renew on my credit card. Separately, my personal membership automatically renewed for $395 without my realizing it. I also found the test pricing confusing. Tests that appeared to be included turned out to carry additional charges. What is included—and what costs extra—should be clear upfront. Other companies advertise broad lab-testing packages for roughly half the price, including testing through the same laboratory network. That makes Function’s price especially difficult to justify given my customer-service experience. After the unexpected renewal, frustrating email exchanges, and confusing extra charges, I would not recommend Function Health. Compare prices and test lists carefully, and get written confirmation if you cancel automatic renewal.

too much blood sample

Paid over $1000 , then $147 more - then the nurse who should come just called after i didnt pick up in few minutes sje cancelled, try to call back no response, no one to talk with , even sent multiple messages and kept my fast! Bad service.