Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsOct 1, 2026

Hei NeviKaninia, This is the kind of situation that we could solve in 5 minutes with an order number. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics

Response from Froya OrganicsOct 1, 2026

Hey Jessica, Sorry your package showed up in that state, that's never what we want to happen! Really glad the team got a replacement moving quickly for you though, and thank you for trusting that we'll follow through, we will. Can't wait to hear what you think once it arrives! All the best, Tobias @ Frøya

Response from Froya OrganicsOct 1, 2026

Hi Kristen!! Thank you for this, and for giving us the chance to fix it fast. JK and the team are great about that, so I'll be sure to pass your thanks along. Loyalty like yours means everything to us, really appreciate you being part of the Frøya family. All the best, Tobias @ Frøya

Response from Froya OrganicsOct 1, 2026

Hey there! Thank you so much, this really made me smile. Glad the support team came through for you, and happy to hear you're loving the products too! All the best, Tobias @ Frøya

Response from Froya OrganicsOct 1, 2026

Hey Nicole! That's so great to hear!! Quick answers are exactly what we aim for, and knowing you'll be back for more is the best kind of compliment. Thanks so much for leaving this! All the best, Tobias @ Frøya

Response from Froya OrganicsOct 1, 2026

Hi Tammy, Thank you for this! Really glad the advisor got that sorted so quickly for you, that's exactly the kind of turnaround we want when a cancellation comes in. Your refund should be with you within that 2-5 day window as promised. Thanks so much for the kind words! All the best, Tobias @ Frøya

Response from Froya OrganicsOct 1, 2026

Hey!! Thank you so much, this made me smile. Love hearing the delivery was fast and that you're already seeing results! All the best, Tobias @ Frøya

Response from Froya OrganicsOct 1, 2026

Hi Ali!! 🙌 This absolutely made my day, thank you for such a fun and detailed review! The "did you get Botox?!" line made me laugh, what a compliment, and it's awesome to hear the Face Spray and the day, night, and eye creams are all working together so well for you. I'm also really glad Varinea got that cracked lid situation sorted quickly for you, she's wonderful and I'll be sure she sees this. Can't wait to hear how the hand cream treats you at work too! All the best, Tobias @ Frøya