Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Alison
Great customer service, I wanted to cancel my delivery and it was no trouble at all. It was cancelled and refund given without question. Varinea was very helpful. Alison
Response from Froya OrganicsJun 7, 2026
So glad it was no trouble, Alison! That's exactly how cancellations and refunds should feel, simple, quick, and no awkward back and forth. Varinea is wonderful and I'll make sure she hears this. Thank you! All the best, Tobias @ Frøya
Susana A.
Varinea was allways present and helpful. She quickly replied and solve my questions. I had a great experience with Froya's Customer service because of her. Thanks, Susana Almeida, from Portugal
Response from Froya OrganicsJun 7, 2026
Olá Susana, thank you so much for this, all the way from Portugal!! Varinea is going to be thrilled to read this. Always present, quick to reply, actually solving things, that's her through and through. We're so happy you had such a great experience! All the best, Tobias @ Frøya
Marta G.
Absolutely fantastic customer support! I raised a query about the whereabouts of my order and within 5 min it was answered! And it is Saturday!!! Thank you very much Varinea and team!
Response from Froya OrganicsJun 7, 2026
Marta, 5 minutes on a Saturday?? That's 🔥 So stoked to hear that! Varinea and the whole team put their heart into making sure no one's left waiting, and it means the world when that gets noticed. Thank you!! All the best, Tobias @ Frøya
Sharkey’s Barber S.
Had a problem with my order, Froya sorted it straight away. Cleared up my daughters pimples with in days. Will order again, thank you! JS
Response from Froya OrganicsJun 7, 2026
This is so wonderful to read!! Order sorted AND your daughter's skin clearing up in days, that really made me smile. So happy it's working for her. We'll see you next order! 😊 All the best, Tobias @ Frøya
M B.
Leider war meine Bestellung plötzlich ein Abo… ich konnte das Abo kündigen, aber nicht retournieren? Das ist meines Erachtens nicht möglich. Ungeöffnete Ware kann innerhalb von 2 Wochen zurückgeschickt werden.
Response from Froya OrganicsJun 8, 2026
Hello MB, We’re very sorry to hear about your experience. Our subscription program is designed as a benefit for customers who wish to continue receiving their favorite products at a discounted price. The subscription is selected during checkout to access the larger discount, and it can be cancelled at any time to prevent future shipments. We never want this feature to cause frustration, and we're sorry if the process did not meet your expectations. We would appreciate the opportunity to review your situation personally. Please contact us at [email protected] and ask to speak with a manager. We will be happy to take another look at your case and discuss the available options with you. Kind regards, The Frøya Organics Team
Ace A.
Customer service was great
Response from Froya OrganicsJun 6, 2026
Thank you so much for saying that!! It genuinely means a lot to hear that the customer service hit the mark. We work hard to make every interaction feel good, so this is great to read. All the best, Tobias @ Frøya
Sabine W.
I enjoy that my skin feels getting the moisture it needs! My husband complemented me twice, since I have starting using in 4 weeks ago, pointing out how much smoother my skin looks! Great product,
Response from Froya OrganicsJun 6, 2026
Hey Sabine! Ok this genuinely made me smile, a double compliment from your husband is no small thing!! The fact that he noticed your skin looking smoother says it all. Four weeks in and already those results, that's so great to hear. We're here if you ever need anything! All the best, Tobias @ Frøya
Jen M.
Varinea was excellent with her communication and resolution with my issue!!!
Response from Froya OrganicsJun 6, 2026
So glad to hear this, Jen!! Varinea is genuinely great at what she does and I'll make sure she sees this. Knowing the issue got resolved and the communication felt good, that's exactly what we aim for. All the best, Tobias @ Frøya
