Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Lisa V.
Jun 5, 2026
They were immediately responsive to my…
They were immediately responsive to my problem and are sending out a replacement order right away. Excellent customer service. And I love their products. Thank you for being so great! LV
Response from Froya OrganicsJun 6, 2026
This made my day!! Immediately responsive and a replacement on its way, that's exactly how it should go. And knowing you love the products on top of that, well, that's everything. Thank you so much for sharing this. All the best, Tobias @ Frøya
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Ruiter N.
Jun 5, 2026
Excellent experience
Experience was very efficient and effective and incredibly professional
Response from Froya OrganicsJun 6, 2026
Efficient, effective and incredibly professional, that's what we're going for!! Thank you so much, Nicole. Really appreciate you taking the time. All the best, Tobias @ Frøya
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Christine H.
Jun 5, 2026
I have been using this product for a…
I have been using this product for a year and love, truly love it. It lasts a long time! So much so that I dont need my full line refilled. I missed the email notification that my subscription was coming up. It filled this morning. I reached out and had prompt response and necessary email correspondence to get this canceled and refunded. Truly delightful. I higher recommend the company for its quality products, its creative/ inspiring emails as well as prompt and efficient customer service!
Response from Froya OrganicsJun 6, 2026
Hey Christine! A whole year and you still love it, that means so much!! And what a story, you missed the notification, reached out, and the team got it sorted with a cancel and refund right away. That's exactly how it should work and I'm so glad it did. The fact that you still recommend us after all that, honestly that says everything. Thank you!! ❤️ All the best, Tobias @ Frøya
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Daniela F.
Jun 5, 2026
Froya Organics are not only perfect on…
Froya Organics are not only perfect on their products but also the costumer service was above and beyond when I needed! Fast and assertive. I forgot to skip my next order (I still have plenty product), and they were able to cancel my subscription and get my refund. So whenever I need more product I can go to their website at my conveniency.
Response from Froya OrganicsJun 6, 2026
Hey Daniela! This is so wonderful to read!! Fast, assertive, and actually helpful, that's the goal every single time. And yes, being able to skip, cancel, or adjust your subscription whenever you need is super important to us. Your flexibility matters. So happy it all worked out. All the best, Tobias @ Frøya
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Elana S.
Jun 5, 2026
Quick response time!
I made a mistake on my shipping address when I placed the order. I emailed them in the middle of the night, and an AI assistant took care of the issue (since it was way past business hours). The company personally replied very early in the AM to take care of it promptly. The shipping address was changed in time, crisis averted! I feel very confident in the integrity of this company! 10/10
Response from Froya OrganicsJun 6, 2026
Elana, ok this story is amazing!! A middle of the night email, an AI picking it up, then the team jumping on it first thing in the AM and getting that address changed before the order went out. Crisis averted indeed!! That's the kind of quick turnaround we always aim for. So relieved it worked out and 10/10 means everything. 🔥 All the best, Tobias @ Frøya
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TE
Jun 5, 2026
The customer service representative was…
The customer service representative was excellent! They quickly responded and took care of my request within minutes! Outstanding service! Thank you!
Response from Froya OrganicsJun 6, 2026
Within minutes!! That's what we love to hear. Thank you so much for the kind words, it really means a lot to the whole team. All the best, Tobias @ Frøya
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Anne
Jun 5, 2026
Great Customer Support experience
I'm very thankful Varinea for wonderful kindness and support to solve delicate situation and the Frøya Organics team as well. Best wishes V.D.
Response from Froya OrganicsJun 6, 2026
Thank you so much for this, Anne. Varinea has such a genuine heart and really cares about every person she talks to, so I know she'll be so touched to hear this. Really glad she and the team could be there for you. Wishing you all the best as well! All the best, Tobias @ Frøya
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Patricia
Jun 5, 2026
Real Support
I have subscribed to Froya for the set of mature skin products for a year and find them to be gentle and helpful. I wish I’d started sooner; for reference, I’m 74. I usually am way behind on my usage/ refill rate, but have had immediate personal real-person help from Froya Support via e-mail to extend the next ship date.
Response from Froya OrganicsJun 6, 2026
Hey Patricia! A whole year with Frøya and you wish you'd started sooner, that absolutely made me smile!! And the fact that the team was right there for you over email to extend your ship date, that's exactly the kind of real support we want to give. You're in good hands. Excited to keep delivering for you! All the best, Tobias @ Frøya
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