Katie
Disappointing
I got the complete system for mature women's skin and have been using for 9 weeks consistently. I haven't noticed any difference in my skin or wrinkles at all. The day balm is very orange, difficult to blend into my skin evenly using the small amount that it advises, and it gets stuck in my eyebrows leaving orange clumps. The texture is greasy and my glasses are constantly dirty and hard to clean. Any makeup comes straight off any time I touch my face as it just sits on top of the grease and doesn't absorb into skin. My pillowcase is now bright yellow from the night balm, and any light clothing that comes into contact with the day or night balms also ends up discoloured. The night balm is gritty and scratches when rubbing it in. The face scrub is difficult to spread across my entire face using only a pinch like the instructions advise due to the soil-like texture and the fact that it doesn't foam. All of the products have a musty-like smell. I did take a photo before I started using it but missed the fact that I needed to submit this at the start to activate the money-back guarantee. I only continued to use it as I was hoping to see some positive results and didn't want to waste something that was expensive. Edit: Since my review, Erikah from Froya reached out to help with the guarantee process. Whilst the products didn't work as hoped for me, their customer service is amazing and they clearly care about their customers and product.
Response from Froya OrganicsJun 8, 2026
Hello Katie, We’re very sorry to hear that your experience with our products did not meet your expectations. While many customers love our products, we also recognize that skincare is highly personal and that no product is the perfect fit for everyone. This is one of the reasons we offer our satisfaction guarantee. Our formulas are intentionally rich and deeply moisturizing, and because they contain naturally derived ingredients, they can leave a subtle natural glow on the skin. However, only a very small amount is needed, and using more than recommended may result in a heavier feel or more noticeable color on the skin. We would genuinely like the opportunity to help. Please contact us at [email protected] and ask to speak with a manager. We are available 24/7 and would be happy to review your experience, answer any questions about product usage, and discuss your case personally. Kind regards, Frøya Organics