Froya OrganicsReviews of froyaorganics.com

J. Mick was very helpful in resolving a small shipping error. J responded to my emails, came up with a resolution and followed through. Thank you so much, Mindy

Professional and prompt service.

Great products great customer service

★☆☆☆☆ 1 Star – Absolutely the Worst Skincare Product I Have Ever Purchased! I am beyond disappointed with Frøya Organics! This is hands down one of the worst skincare products I have ever wasted my money on. I purchased these products expecting quality skincare designed to benefit aging and mature skin, particularly wrinkles, fine lines, and overall skin appearance. What I received was an expensive, heavy, greasy mess! These products do not absorb into my skin. Instead, they sit on top of it like a thick layer of grease. My skin feels coated, oily, and uncomfortable. I have noticed absolutely no improvement in my skin's appearance, texture, fine lines, or wrinkles. What is even more frustrating is that I see nothing about the ingredients or the results that convinces me these products offer meaningful anti-aging benefits. Simply coating someone's face in greasy products is NOT effective skincare for mature skin! I have used many skincare products over the years, and I can confidently say that Frøya Organics ranks at the very bottom of my list. The products are unpleasant to use, disappointing in performance, and, in my opinion, a complete waste of money. My advice to anyone with mature or aging skin: SAVE YOUR MONEY! Do not be fooled by impressive marketing and promises. My experience with these products has been absolutely terrible, and I would never purchase them again. ZERO STARS if that were an option! Extremely disappointed! If you read their response they are more than willing to make it right however this is the email I received from them yesterday telling me that they couldn't help me because I had not exhausted the 60 days needed for a full refund. This company is the worst and their products are the worst. This is like pure Crisco laying on top of your skin. The absolute worst! This is their response: Cynthia, I am truly sorry to hear that the products haven't met your expectations and that you've been having such a frustrating experience with the texture. I recall our previous conversation and want you to know I’m approaching this with the same care and concern as before. Regarding your questions, you can find detailed information about our ingredients. As for the texture, our products are highly concentrated, which some find takes a bit of time to adjust to, though I completely hear that this has not been your experience. Regarding your refund request, our standard policy allows for returns of unopened, unused items from a first order within 30 days of delivery. As your order was delivered on September 10, it is now outside of that 30-day window. Additionally, our 60-day guarantee requires 60 days of consistent daily use with documented photos, which hasn't been reached yet. Because I want to ensure your request is reviewed with the compassion and attention it deserves, I have escalated this conversation to a senior team member who will follow up with you personally to discuss your situation further. UPDATE 2: A refund was given.

I was unsatisfied with the results. Still have the same dark circles under my eyes. However, the company reached out to me and gave me a full refund, which was a very satisfactory resolution.

Amazing customer service. Super friendly and 100% helped me work through my issue. Problem solved smoothly!

I don't notice any difference. The exfoliating scrub left gave my face breakouts and the under eye cream isn't as good as the other brand I was using before. Won't be reordering.

Easy to use, lovely feeling, very little needed, great result in 2 weeks!