Karaff
Fantastic customer service
I thought I had suspended my subscription - already having a lot of product and not needing any more for a while. Then I got an email from Froya advising another order was on its way. I emailed their support and on the same day they replied, cancelled my order and refunded the payment. Fantastic service!!
Response from Froya OrganicsSep 5, 2026
Hi Karaff, sorry for the mix up with the suspension, but so glad our team jumped on it same day and got the order cancelled and refunded. That kind of speed is exactly what we aim for. Thanks so much for the fantastic review! All the best, Tobias @ Frøya



