Frenchie.shopReviews of frenchie.shop

Orders are impossible to track and take many weeks to deliver. Do not order from them.

Item came way too small I reached out to the company on numerous occasions for return. No response please do not order from this company as they do not respond.

I would never order from this shop again. I did not get what I ordered but they claim I did. It cost more to return it than the refund would be. Do not waste your money. If I could give zero I would. Now they keep asking for more information so they can better help me. I just sent them the same information for the second time. How much more information do you need. Just get me the shoes I ordered

It’s all coming from China and takes forever to get here.avoidthis

I wish I could give a negative star. Awful customer service. I ordered in Feb 2025. I received my item in March. Products would not work for my dog. I asked to return. They gave me an address. I spent $50 to return. I received the item back in November 2025! I contacted to find out what is going on. After sending screenshots of my previous commutation with them, they quit responding. I am out almost $200! I am still trying to contact them to see about getting a refund. Awful service. Do not buy from them!

Absolutely terrible dont ever buy from them First off took all measurements then place the order. That shows up missing product plus to small 30 emails later finally get a replacement sent for sizing issue but low and behold never did get my missing product I feel it's just a scam from a overseas company Just run away avoid at all cost

Never received one of the items. Customer support didn't help. Be ware if your item isnt delivered they don't give you a refund or replacement. I won't be ordering again

I appreciated being kept informed about my package, the product was of good quality, and I loved the extra gifts they gave me with my purchase.