France and SonReviews of franceandson.com

Fast work and beautiful design and very friendly service I’m so happy and i will order be back.

Great customer service. I got all the items on time and in great conditions. Really happy with my purchase. I will definitely recommend and work with F&S again!

Not bad for a big-box retailer with limited staff. This is, after all, 2022. There are automatons and tech support sometimes goes on for days in between emails, but everything worked-out, so I can't really complain.

Love the wall art. It was so unique and looks great going up the staircase in my super contemporary home. I wanted something different from a painting and the 50 plus cups (looks like off white egg shells with gold in the inside) are so different from anything that I have encountered.

When i went to USA last year for the holiday,i found the place where thats place sells high quality and stylish design furniture. The place so comfortable. They know how to treat their customers and make you fell comfort to consult about your furniture pieces. Besides that, i was shocked after know their price is really reasonable. Last words, this place is the answer if you looking for the best furniture for your home.

Beautiful product. Great delivery!

I ordered and paid for a Troy Lighting Sutton 12-light fixture. It arrived in a timely fashion. The packaging was perfect, and because my project was still in progress and the house under construction, I did not think to open it until I needed it several months later. The original receipt sent via email said nothing about a deadline for discovering problems with my item. Fast forward to opening day: Of the 4 needed downrods, only 3 are the correct size, rendering the $1048 chandelier useless. France and Son says that because I discovered this out of the 60-day window, they can't refund or replace, even though I sent photos showing that this is a manufacturers defect, not the result of wear and tear or a damaged box. They also don't stock the rods, so told me they would need to work with Troy Lighting, and that Troy’s answer is final. Why can't F&S just order a downrod for me? Troy won't deal with customers, only vendors, so I am literally at the mercy of one of them to decide to send me a functional rod. I have been waiting over 2 weeks, and still waiting. Update 8/17. I heard back from France and Son again a few days again. Still waiting, but hopeful. I am sympathetic to the challenges they may have getting Troy to help. Will update when this is resolved. 12/5/2022 update: France and Son has actually been quite diligent in helping me work with Troy Lighting. Troy keeps sending me the wrong sized rods, even after I send pictures and measurements, but F&S hasn't given up on helping me get the right rod.

Sunpan Rendezvous casual dining room chairs we ordered arrived and look great! Thank you!