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Frame USA Reviews | Read Customer Reviews of frameusa.com

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Home & Garden
Decoration & Interior
Frame USA

Frame USAReviews of frameusa.com

4.3194 reviews
Decoration & Interior
225 Northland Blvd, Cincinnati, Ohio

Call Directions Website

Frame USA4.3

Reviews194 About Contact

Overall score

4.3 out of 5

Great

Average of 194 reviews

Distribution

5★68%
4★14%
3★6%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 577-5920
frameusa.com
[email protected]
225 Northland BlvdCincinnati, OH 45246

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About Frame USA

Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.

Frame USA (frameusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: frameusa.com
Website: frameusa.com
Category: Decoration & Interior
Location: Cincinnati, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Frame USA reviews

194 approved reviews, newest moderated first

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Wendy R.
Nov 9, 2023
Some of the Frames were broken.
Some of the Frames were broken.
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Ruth L.
Nov 8, 2023
I thought it came with glass was very…
I thought it came with glass was very confusing and it didn’t give option to add glass so I figured it came too
Response from Frame USANov 8, 2023
Hi Ruth! Unless you order a shell, all of our frames will come with some type of glazing, either glass or styrene. If you order a frame using our Design a Frame tool you have another option which is Acrylic. If you send me a message to [email protected] with your order number I can take a look! -Brooke Sanders, Brand Manager
Report
David T.
Nov 4, 2023
2 damaged frames but great services and satisfied customer
My frame arrived quickly, but originally with some cosmetic damage. I filled out the google form and they sent a replacement quickly, which was completely damaged in a corner. I filled out the google form again and they sent another replacement quickly. This time it had no damage. Great customer service!
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Kathleen B.
Oct 30, 2023
Nice frame
Nice frame, good price.
Report
Lorenzo
Oct 25, 2023
Great value and product
Frames were cut to size and were shipped, what seemed to be, really well packaged. Time from order to ship was great, and they're basically what I was looking for... Unfortunately a couple of them came with rubbed spots or dings on the frames, not sure if that happened before or during shipping.
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Beth B.
Oct 24, 2023
I love the frames
I love the frames. Beautiful! I picked the right ones!
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Kent A.
Oct 18, 2023
Well constructed and attractive frame
The frame is very well constructed and is the color that I expected. It really goes well with the poster being framed. The frame was packaged securely and arrived without any damage.
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Genevieve H.
Oct 17, 2023
Lifelong customer~
I keep coming back back to order from this shop. Quality customer service and high quality product. The fact that the frames use real glass at such an affordable price is amazing!
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