FlyNumberReviews of flynumber.com

I'd like to report a great support service despite some reviews here. I've ordered a number, uploaded my ID and provided required information. After that added a card, and got confirmed in a short time. But then found out that I misunderstood an info on the website and got non-mobile phone number (thus no incoming SMS). Support was very welcoming and helped really fast.

Trustworthy

Great support and services. Highly recommended!

Good service. I recommand this company for the great job they are ding. Stay connect whereever you go with them

The system was working very well for 5 years then, for an unknown reason, it stopped and we had to wait many weeks to get a reply and solution. Our number is working again without any problem and we can redirect our incoming calls as we want.

Express warning regarding Flynumber.com! We would like to take this opportunity to urgently warn other users about the Flynumber.com service. We have been waiting in vain for a refund of our prepaid credit since November 2023. Despite repeated requests to their general support email address, all our support requests have been systematically ignored for months. The basic problem is that the annual fee to be paid for subscription renewals is not taken from the prepaid credit, which makes the deposit of the prepaid credit generally completely useless, hence the request for reimbursement. All inquiries in this regard, but also in other technical and administrative areas, remain unanswered for months. A non-existent customer service that is really borderline bad.

hi, I created a ticket since the 26th because my line was no longer working and it was impossible for me to resolve this on the website, 2 days have almost passed and I have not obtained assistance, what should I do when it is urgent? Flynumber do not have a chat to communicate with their customers so the day you have a breakdown and you are working with the line you will only get help after days which is not acceptable. ************************* 29/01 After having made a complaint for the non-functional number and leaving my opinion on Trustpilot, you blocked my account and you deleted my post on your Forum discuss.flynumber.com I sent you an email and you don't respond, you just asked me to delete the negative review on Trustpilot and to pay $8 when I paid my monthly subscription ($18) for January and it expires on 10/2, is what you do to a customer normal? you are not available when needed, you report my reviews on Trustpilot, you block my account even though there is credit available and I just asked for it. I ask you to please be professional and not behave like this with your customers, give me back access to my account.

Excellent Customer Service!