HORRIBLE!!! THEY PRETEND TO BE LOCAL, BUT THEY LIE. THEY ROB YOU OF YOUR MONEY AND SEND OUT GARBAGE. I TRIED TO GIVE THEM A CHANCE TO MAKE THIS RIGHT, BUT THE REFUSED TO REMAKE THE ORDER CORRECTLY AS REQUESTED, OR PROVIDE A FULL REFUND. THEY ARE A COMPLETE AND TOTAL SCAM!!! AVOID THEM AT ALL COSTS
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Chelsey
If I could give zero I would
If I could give zero I would. I got these flowers after my cat died from my bf. They were supposed to be delivered on 8/14 st 1 pm. He called they said "oh by 4" I stayed home not wanting to leave them in the heat and I called after 4 they then said between 6-7pm. 9 pm and still nothing Joe now they are closed. My bf sent them an email very upset and I called at 10 am the next morning. They said an investigation was going on to figure out what happened. 11 am and I finally get them. The are wilted and turning brown already (white flowers) and not worth the 95 they charged my bf. When i called to tell them the Asian woman was rude. Kept interrupting me my bf is on a plane from the east coast coming back home and "he needs to email us" he did! 'Multiple times!! She kept cutting me off and when I said sh*t she says she won't put up with that language. This company is crap and I'm telling him to dispute the charges and will do a return to sender. These are awful and they don't care. This business needs to be canceled immediately for the price and ugliness of these dead ass flowers
SC
Sharon C.
No show- no email
I ordered a deluxe arrangement 3 days ahead of a friend's birthday. They never arrived. When I called to find out they reported that they had emailed me and refunded my money. I never received another email and my friend did not receive her flowers. Very disappointed. Do not use them.
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Ken
Terrible business
Terrible business. Made an order and canceled within 1 hour saying they have no inventory. Why even take orders? Shitty company.
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Steve B.
I'd give it zero stars if I could
1 - They pretend to be a local business.
2 - They snuck in a 26% service charge without my permission.
3 - They delivered a day late.
4 - Though they advertise that they would reach out to me if delivery was going to be late, they did not.
AVOID THIS BUSINESS!
RC
Rebecca C.
What a scam-
What a scam! Comes up first in search for local flower deliveries for same day. They never delivered the flowers, and when I called to inquire about the delivery they said they were delivered at 2:10. The person never received them. I called back to tell them they did not receive them and they emailed me a picture confirming delivery. The flowers were not at the correct location and DID NOT at all look like the arrangement online. They said they had to investigate my request for refund. Which does not require investigation since no one got them and they didn’t even deliver on what I paid for.
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Emily
The flowers arrived wilted and they…
The flowers arrived wilted and they looked like they were not arranged in any fashion. I would never order from them no do I recommend any one use them.
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Michelle T.
Avoid this company!
Do not order from this company. I did, not realizing that the company was not local to the area where I wanted flowers delivered. I was having sympathy flowers sent to an aunt in another state. I clearly indicated her address, no mistakes. When I checked in with my aunt the day after they were supposed to arrive, the flowers will still not there. When I followed up with the company via phone, the agent told me she would follow up with the delivery driver. That day (day after they were supposed to arrive), I received a picture of the flowers I had ordered sitting in a driveway in front of the street NUMBER I had indicated for my aunt. However, it was not her house. In her town, there are two roads with similar names, and the driver had delivered the flowers to the other road. I did a quick Google street view search and the street view of the house with the same NUMBER on the similarly named STREET matched the picture! I figured once I explained this to "Flowers by Nora," they would offer to deliver a new batch free of charge to my aunt's house.
The company sent another email confirming that the address I had given them was correct. I indicated that yes, indeed, I had given them the correct address from the start. I explained the above to them so they would understand that the driver probably just got confused.
They wrote back that the photo confirmed the delivery had been made to the correct house...even though the house in the photo was NOT my aunt's. They told me essentially case closed, they delivered.
I spent nearly $100 on this flower order, and wasted time in communicating with a company that wasn't willing to accept that a mistake had been made and delivery had been made to the wrong address even though I had given them correct info from the start.
Do yourself a favor and order locally only. They sneak their ad in when you do a search for LOCAL florists. My mistake was not double checking before I clicked "order." Hopefully this post will help others prevent another unfortunate incidence and loss of money like this.