FlowersbynoraReviews of flowersbynora.com

Scam! Took my money, didn’t deliver flowers, and ruined my gift for my aunts 83rd birthday.

I almost never leave reviews, but this experience deserves one. I ordered flowers and balloons for my daughter's birthday because I couldn't be with her in person. The entire point was to let her know I was thinking about her on her special day. Instead, I received an email late that evening saying they couldn't fulfill the order due to "supply issues" and had already processed a refund. Running out of flowers isn't what I'm upset about. Businesses have problems. The issue is that no one contacted me until it was too late for me to do anything about it. A simple phone call that morning would have made all the difference. I could have ordered from another florist, asked them to deliver just the balloons, accepted a substitute arrangement, or at the very least called my daughter to let her know I hadn't forgotten her birthday. Instead, she spent the day believing I'd forgotten to send her something. There were so many opportunities to handle this better, but the company chose to send an email after the day was essentially over. A refund doesn't fix a missed birthday. Good customer service isn't about never having problems. It's about communicating when they happen. Unfortunately, Flowers by Nora failed completely at that.

Second time that this site could not fulfill my order. This site is a scam.

This is perhaps a strange review for I ended up not ordering from this shop. I had been impressed by the ads, talking about local florist and free delivery. However, after spending time on the site, choosing an arrangement, writing a card, and entering all of my information, the total should have been $98. But no!! They wanted to tack on a $20 service fee. Are you kidding me? What the heck. Talk about false advertising. So I walked away. I urge caution.

Sympathy flowers were delivered to a wrong address - same address in a neighboring town - and was told they wouldn’t do anything about the $100+ delivery and that it was “customer error”. ABSOLUTELY DO NOT ORDER FROM THIS COMPANY!

My funeral flower order was canceled without a phone call or any real communication. I received a generic email on Friday, and when I followed up on Monday, they sent the same message again instead of answering my question or offering alternatives. Because of this, I had to scramble to find another florist before the service. Very poor customer service, and I do not recommend this business

Not happy. Ordered (2) premium sympathy arrangements to be delivered to my son's memorial service at 10am in Tivorton, RI. Pressed for time at the time of order so I didn't check out the reviews which I should have (my mistake). Placed the order 2 weeks ahead of time. The ceremony started 1pm - they arrived at 1:37pm. This after 2 calls to them that morning saying they'd be there on time. Was also expecting wow after spending $237. The two that arrived, although nice, seemed more like the base models (I ordered the premiums). Will do my homework next time.

Flowers for a funeral ordered. They Never arrived and I was never notified of such either by email or text. I will never use this company again and will warn others as well.