FlowersbynoraReviews of flowersbynora.com

I ordered flowers for a dear friend‘s mother who had passed to have them delivered to the funeral home. They called me the day after the service and asked if they had been delivered… I was hoping they would have contacted me to tell me that they had been delivered. I was not able to go to the service and have no idea if they were delivered. When I called and asked them, they said they had been delivered on the day of the service as far as they knew and asked me if I could contact the Friend to see if they had been delivered… Yes, let me contact the family, whose mother just passed and make sure that my flowers were delivered. Just not acceptable in my opinion. They sent a picture of the flowers delivered. They looked nothing like the picture on the wire site. They were wilted and crushed into the vase. Never again!

How disappointing. My mother's funeral. I ordered two bouquets: one to hold ashes and one bouquet in vase. I ordered the largest and most expensive of each variety. The spray for the ashes, was lovely, but small. The bouquet in the vase was a handful of flowers shoved in the vase, looking unhealthy and disorganized. By all means, for what I paid, I should have received flowers nicer than those pictured. Please, if you are ordering for a very special event, use another florist. Tom Thumb would have been better. Shame on you, Nora's flowers.

I placed an order for a flower arrangement three days in advance for delivery to a funeral service. During the ordering process, there was a section specifically provided for delivery instructions. I clearly entered the time period during which the flowers were available to be delivered, as well as the scheduled time of the funeral service. The flowers were not delivered within the provided delivery window. Instead, they were delivered approximately 20 minutes after the funeral service had already begun. The florist had approximately 2.5 hours prior to the start of the service in which to deliver the arrangement. Despite having advance notice of the funeral and the delivery instructions I provided, the arrangement was delivered while the service was in progress. This was not a routine delivery. The flowers were specifically ordered for a funeral, where timing is particularly important. Delivering the arrangement after the service had already begun substantially defeated the purpose of the order and did not meet the delivery instructions I provided. I paid approximately $168 total, including the cost of delivery, taxes, and a $19 service fee. I believe a full refund is appropriate because the delivery service I paid for was not successfully provided. I am requesting a full refund of the $168 charged to me due to the failed and untimely delivery. I would appreciate the company addressing this matter promptly and providing confirmation of the refund.

This company is either an incompetent broker or a scam. I made an $110 order of flowers to arrive the following day. They did not. I called and was assured they would arrive by the end of the following day. They did not. I called on Day 3 and was told they could not find my order, that I would have to wait 48 hours for an "investigation." They refused to cancel. DO NOT. USE. THIS FLORIST.

Terrible substitutions especially for the money. Do not recommend

I called and ordered a premium blooming garden arrangement for a group of college alumnus for one whose husband of 41 years passed suddenly. V was wonderful on the phone and she over delivered a gorgeous blooming basket arrangement for our friend. Highly recommend Flowers by Nora!

Ordered flowers to be delivered to a friend. Flowers delivered from Vons. Description stated would have 4 different flowers, came with 2. When I contacted Flowers By Nora, they stated they are allowed substitution. Don't know what was substituted as had only 2 flowers. When they requested a picture and I sent them, they stated the flowers were up to their standard. Must have a very low standard. Also, I would not have paid $60 for a bunch of flowers from Vons. I know Vons have nice flowers, but I ordered from a florist, not a store.

I ordered flowers for a funeral on Thursday. They were supposed to deliver on Saturday before noon. I was at the church and spoke with the minister and the flowers were not delivered. I contacted the company and they said they would contact the driver and check into it. On Tuesday they simply responded by email stating the flowers were delivered at 11:54 on Saturday. I was there until 1:30 and the flowers were not delivered.