Flora2000Reviews of flora2000.com

Flower deliveries are very late. They will verify the delivery but actually it's not! I ordered and requested to be delivered on 14 Feb but it's already 15 Feb (8:30PM) and the flowers did not arrived yet. Just ruined our valentine's day with my gf. Please, don't order on this site!

I wouldnt order from this site again this is bull shit, ive been trying to call the number that listed for the usa but its unavailable!!! I received an email that one of the representative is gonna get a hold of me. hours later still didnt get any respond! Order number #1312638. Where is my order!!!!!!!!!!!!

Hi, I've used Flora2000 to send flowers to my cousin in Hong Kong. They have the best designs from all competitors and I found the price range to be quite reasonable. The flowers were delivered fresh and beautiful to my cousin on his birthday. I had absolutely no trouble with them. Mahima

First time I haved used Flora. My wife was very pleased with her unusual oriental display.I went online to find a new flower supplier after being let down by the company I always use,the flowers have been replaced 3times and are still not what I feel are except able ,so the reason for looking else where.The web site was easy to use with a good selection and all prices,what I liked most was being informed about the delivery slot,and then another email when they had been delivered,what more could you ask so top marks

The first time i used them a few years ago, they were good, but now they have become really bad. Last valentines day my wife received flowers, but the name on the card was wrong, but it was my message. Before this I ordered flowers for my friends graduation, the roses showed up already 80% dead. Last experience was over a stupid telephone number. I never had a number to give them and they insisted their country contact couldn't deliver without the number and that the destination was a long way from the town. Bullshit, the address is in the city center and I live here, so I knew they bullshit me. After they agreed to dispatch the flowers after a dozen emails back and forth, often dealing with a different person each time and getting the same emails, they agreed to deliver. Until now they have not been delivered and suddenly no one is home. My advise, stay away from this organisation, as they are no longer worth it, they don't deliver what they show and the quality of their business is very very poor.

I ordered flowers for my mom's birthday to be delivered in Finland. When I realised that by 4 PM local time the flowers were not delivered, I sent a message to Flora2000, so they could fix the problem during the day. Nothing happened, the flowers were not delivered and I felt like an idiot. I wrote another message to FLORA2000 asking to refund the order and not make any deliveries at any later dates, as a birthday present shall arrive on a specific date. They made the delivery though next day, and my mom sent me the picture of the "bouquet". Without saying that it had nothing in common with a pretty 120 US dollar bouquet at the internet site, it was a tiny awful arrangement of some six-seven flowers, that could be bought in any supermarket in FInland for some 10-15 Euros at max. I keep receiving the messages that they will talk to their local supplier, as if I care and they have not spoilt everything already, provided that they have never called the number provided for delivery and all the day there were at least four people at home. So - no normal customer feedback, they do not track their suppliers and the quality is horrible. I was very ashamed that such a horrible set of flowers was delivered to my mother later than it should have been on my behalf and I was not even informed of any trouble, so I could make any alterations and buy flowers somewhere else. Will never shop again, which is a shame as it was a reliable supplier for international deliveries a couple of years ago. Not anymore. Definitely.

I ordered a gift basket to be delivered to the mother of my girlfriend who was recovering from a surgery. I was told it would be guaranteed to go out the next day, instead I receive an email saying the product I would like delivered was all out and that an alternate package would be sent. Up to their, it was okay, but then they say it'll go out the next day, again. No news on what the delivery status is, I go on the 24/7 chat service to ask, they say they don't know since they can't contact the outlet who handles the delivery for that area. I've been going back and forth, guarantees are not guarantees when they say it is. Would never recommend this to anyone. Extremely unsatisfactory customer service.

So for my brother's anniversary with his gf who lives in Germany, I was asked to search for and find a reputable flower company to send her roses. I found flora2000 through a Google search (and without looking at ANY reviews whatsoever... which in retrospect was pretty stupid) and ordered and paid US$77.94 for 18 roses. (Order # 1266373). On the day of delivery, I happened across the photo my brothers gf posted on Facebook of the roses (38 mins before I saw it) and noted they did not look like 18 .. In a private msg, I asked her how many roses they were and she said they were 12. I IMMEDIATELY got on the LIVECHAT on the flora2000 website and was asked by the Agent to send a picture of the roses to the email [email protected]. I did that along with the order number and she said that they will contact the German supplier to see what happened and rectify it. This all happened on the day of delivery - Friday 14th June - and within 1-2 hours of delivery. I never got a response to my email. I sent another (longer) email on 17th June and also got no reply. This is absolutely ridiculous that I have now lost $78 and got no response from anyone on this matter. I just want back my money. Had they replied when I contacted them the first time, the opportunity to fix the order would have been there. It is almost a week later. One of their promises online is hassle-free refund/replacement. I am pretty sure I did everything right to secure what should have been a hassle free refund/replacement so I just suggest everyone use some other company when ordering flowers and ALWAYS check online reviews first. Kerri