Flora2000Reviews of flora2000.com

To improve customer service. I recommend that the quicker you get back to client the more people will feel they are important to you. Eg i was not informed that my delivery was delivered till 6 hours latter. So 6 hours latter i told my recipient where it was. As they do not enter through that way. Less computer generated responses and more real people retime response's will go alone way>

I ordered a cake in July for a birthday. They tried to deliver it on the day, but didn’t contact the person receiving it & as a result left it at a dhl over night. When we received the cake it was damaged & Unrefrigerated for 24 hours. Really not great given the price.

Easy to order and quickly delivered. However, the bouquet received is absolutly not the one on the photo on the website. 4-5 flowers for 100$ (after fees, delivery, bowl). The price is very high, about 4 times the price you'd pay locally but I accepted that to get the service. At least the bouquet could have been like on the picture. I made a claim and they said the difference is because of a bad angle on the picture. This is a lame excuse. Typical rip-off + fake customer care sending you in a never ending loop.

Deeply disappointing. Special occasion spoiled. Easy to order, but unreliable with no follow through. Flowers were delivered without the vase that was an additional item and paid for in full. I sent an email querying the omission and have received no response. No acknowledgment of the mistake, no apology, no effort to refund the vase or to make amends and send it anyway. Just disappointingly nothing.

Delivery was on time., but too expensive for what I saw the bouquet.

I have used this site to send my wife flowers in Japan and they always arrived on time. The last order though was nothing like pictured on their site. I sent them a "dissatisfied" message, but received no response. I won't use them again.

1st time I used this it went fine. The flowers were delivered a day early but none the less it arrived. But now 2nd time I've used this service nothing has arrived at location. I'm stumped as what to do now. It's many days past valentines. Very upset with this outcome.

Very confusing and still skeptical. I request a delivery date change but always stumbled across auto reply. I'm panicking right now because I do t want it to deliver on the wrong date. What to do??