Fixd RepairReviews of fixdrepair.com

They hire felons your taking a big chance hiring their Techs .. Their desperate to hire people they will hire anyone. Also drugs are a problem. The employees cheat on the drug test By using synthetic urine. Beware..

Horrible experience, we have been without a fridge for 2 WEEKS! Imagine a financial burden of eating out for two weeks. On top of that, our hot water heater isn't working and they scheduled for someone to come and the guy didn't even show up after my husband took off work! Their scheduling department is so unorganized. Do not recommend. Since ya'll reply to these reviews and worried about your reputation how about you give us a call and FIX THIS because your chat and phone number customer service is unresponsive/unhelpful. Hope to hear from you ;)

Fixd always finds a reason not to cover stuff. I never had these issues with AHS. Please, run far away from this company. The wrote us a check for a fraction of our built in refrigerator when they couldn't fix it. They also claimed that an outlet on our house wasn't covered and then charged an exorbitant hourly rate to fix it. It's good that we're moving to another place because we will not renew this shoddy excuse for a home warranty company.

I have two claims on a Houston property. One is a Hvac motor, the other is a refrigerator not working. I have been waiting 3 weeks on the Hvac and 2.5 weeks on the refrigerator. They do no answer there phone... ever. Their app does not work (it says it is closed and only open 8-8). Well my message was at 3:12pm. I had appointments with both techs today. One came and dis not fix the Hvac, the other has not shown up at all. I have called over 10 times and cannot get a call back. Also, there text message system does not respond. I have screen shots of all of this.. I own a brokerage office and have Refered their services to several of our clients. I will never be using them Again. It is the worst home warranty company out there. Their technology that they Brag about in their pitch does not function at all.

I tried to schedule a refrigerator repair on Feb 18 and had appointment for Feb 22. It was then postponed to Mar 1 and again to Mar 4. They ordered parts on March 5 and still no word on when they will arrive. I contacted customer service 4 times and no help whatsoever. Meanwhile, I have been living without a refrigerator and freezer for 37 days and counting with absolutely no effort by the company to get it “Fixd” and no clue when it will be fixed. Not worth the premium they charge.

I wish I could give them zero stars! We also have used several Home Warranty companies and this one is a sham! I’ve been without an oven for months with them saying they were ordering parts. Only, to find out months later that there are no parts to be ordered. We opted to just buy our own oven and still waiting for their $500 replacement check. We were also charged a $50 fix fee on the oven that was never fixed. Still waiting for reimbursement of that $50. We never get calls back even though they say they will call. We had plumbing issues and they again say parts are ordered. They charged us two $50 fix fees for both plumbing scheduled issues. We paid them, and my husband ended up fixing one issue and we need refunded that $50. Still “waiting for parts” that could be ordered off Amazon on the other plumbing job. We also paid extra coverage for our pool. Had a claim on March 4th for it. Waiting for the part to come in and paid the $50 fix fee, but no updates on anything with the part and can’t contact anyone. I foresee this company going into bankruptcy soon! I plan to let all realtors know DO NOT recommend this company if they value their customers. I would never use a realtor again that recommended them after our experience! We would like our $650 dollars.

I've had several home warranty companies over the years and this is by far the worst. It took several months before they fixed my dishwasher and weeks before they sent a tech out for a dryer repair. Now I need an electrician and it has been over a week and they still haven't scheduled a tech. The only way you can talk to customer service is by the chat feature on the Fixd Repair app. I've told them to have a supervisor call me on the phone so I can get help and they say a supervisor will call me. They never do. This company is a joke. Update: Your delayed apology below is not accepted. Its a shame that a billion dollar company such as Fixd Repair treat most of their customers who need repairs with little or no respect. Waiting for weeks and months for a repair is unacceptable. Like I said before, this company is a joke!

#FIXD Home Warranty, part of the Angi Home Services monopoly has stolen from and lied to our family for 66+ days, sending countless people into our home and continuing to leave us without a hot water heater for 66 days!! A family of five and we boil water to wash dishes nightly, have no hot water for laundry and are short a bathroom because of this. FIXD has done everything to censor us and has removed our reviews from their numerous platforms in a vagrant attempt to silence us. They are not listening and do not care. They are liars, frauds and thieves with no regard for harming paying customers. They know all about this and do not care. In fact, they said they would pay us to buy one on our own, but now they are telling us we must sign a document saying we will remain silent and delete any negative reviews before they cut the check. They are threatening us because of their unethical practices. We won’t do this as they have lied from day one and they will not follow through on anything they say. In fact, they said they would also refund the remaining time left on our contact but today said that would amount to $0 and ended the contract, leaving us high and dry while their pockets were lined even more. We have reached out to everyone and are desperate for them to do the right thing. They have zero integrity and deserve a massive lawsuit. We have reported them to the BBB and are planning our next steps as they have literally spent their time on their slick videos and marketing campaign while leaving customers without essentials! #FIXD #Homewarranty #exposefixdhomewarranty #angieslist #angihomeservices #homeadvisor #monopoly #scam #wearesufferingbecauseoffixd #helpushelp