Fixd RepairReviews of fixdrepair.com

Overall they get the problem fixed, customer service responds fast too, however, wait times to get a repair person out can be way too long. They wanted to leave me 10 days with no AC, and 2 weeks with no friedge/freezer.

My A/C system needed repairs and was too old to put money into repairs. Fixd gave me the lowest bid due to a credit for the parts they wouldn't have to replace on the old units. The install was rescheduled a total of 5 times over a couple of weeks while we were without air conditioning. Finally they installed it yesterday but could not activate it due to a defective part. I was promised by the installer that I would get a couple the next morning from his supervisor advising when to expect completion of the job and start up of my system. No one called even after I made the request twice again in the online chat. No response. I've now submitted an email to see if I get a response tomorrow. I am totally out of patience with the lack of response and the delays in service.

I was given an appt time and was not updated about delay of service technician, until I contacted Customer Service to inquire in the delay of more than an hour.

Our experience with Fixd has been mixed. They App is helpful, but doesn't allow the customer to send comments. Scheduling is slow, unless you want to pay an additional $125 for service in 2 days instead of 3 days. This is significant when the air conditioner goes down and it's 100F.

had a problem with toilet not flushing correctly, you been out three times problem still not fixed.. last time you were out I was told you can't come out for the same problem regardless if it got fixed or not. three stars is being generous.

I was pleasantly surprised at the courtesy and timeliness that my plumbers arrived last week. Unfortunately, the plumbers were not able to diagnose my issue nor repair the issue.

HVAC has been great. A little disappointed in plumbing services and more so with administration. I have been owed a reimbursement check for a couple of months and continuously have to reach out to my rep for help. She is great, but admin doesn't seem to support her.

It's ok I had AC maintenance under warranty and sent one of their guys who adjusted fan speed and claims filled refrigerant but barely cleaned the coils, which I did afterwards, what the f?