Fit2Run-The Runner's SuperstoreReviews of fit2run.com

Order placed, never shipped. No response from customer service. Do not recommend this site

As others have experienced. Made an order, got a confirmation, credit card was charged, no shoes sent. No response to repeated emails and contacts through their website. They should not be allowed to sell items over the internet. I will have to file a complaint with my credit card company to get my money back.

I ordered a pair of brooks glycerin drip running shoes March 10th 23, they have never been sent and they refuse to give me a refund and the owner blames it on low in stock and system errors, this company doesn’t even deserve a 1 star review, be prepared to never receive your order or a refund when buying from unfit to be in business

Six days just to slap on a shipping label and have FedEx pick up. (Order placed 21 May... looked up in my Fedex app to see label created 27May.) And that's after calling twice to ask the status of my order. Who knows how long it'll take to get here. They may be a great local running store... but they are awful for online orders.

The absolute worst company to do business online. Items never ship and returns to the store are dependent on a store manager or asst. manager sending an email to corporate with the returned item's information. Plus the store cannot issue any paperwork confirming the return. Update: After a conversation with Fit2Run's Corporate eCommerce people the replacement shoes were overnighted to me and the refund was issued.

I ordered a shoe to be overnighted a week ago. I’ve placed a dozen phone calls and three emails since then. Still don’t have the shoe.

Scam. I ordered shoes on January 27th. After a week without receiving a shipping notification, I called to see if they could tell me when they might ship. Surprisingly, I was able to speak to someone immediately who looked into things and found that my shoes were no longer in stock. When I asked why they hadn’t let me know this she responded by saying there was some kind of a glitch in the site that is showing things as in stock when they aren’t. I told her I wanted a refund. She said I should see it within a few days. After I hung up, I got an email apologizing that my shoes weren’t in stock and asking me if I’d like a replacement or a refund. WTH. So I respond back that I want a refund. That email was rejected. So I decided to wait to see if the refund posted to my account, but it hasn’t yet. That was on Feb 3. It’s now the 14th. I just tried to call and sat on hold for 5 minutes before I decided to not waste anymore of my time with this company. I just disputed the charge with my CC company. I should have read reviews before I purchased. Stay away from them.

I ordered tennis shoes and was charged immediately. I did not receive a confirmation number or email. I tried to look up my order online and then the website says they are down and will be up and running soon. I then went to google and looked at the reviews on this site and called my cc company right away to dispute the charge. I wish I would have looked this up before the order. Do not order from them online it is a scam. Although I still have not received any contact from them and are unable to get a hold of anyone and unable to see a confirmation number or order number, the shoes did come in the mail today. I am questioning if they are authentic. I ordered another pair from a trusted company and will compare them when they arrive.