Fit2Run-The Runner's SuperstoreReviews of fit2run.com

Ordered shoes on June 6th and have received no updates although they charged my credit card. Tried contacting them by both phone and email and have received no response. Seems like a scam website to me. Notified my bank and am trying to get a refund but so far no luck.

I️ have ordered shoes online from Fit2Run twice now and both times the shoes have been at a great discounted price, have arrived on time and in new condition just as advertised. I️ will continue to order shoes from them and recommend them to others. I️ wear a large size shoe. Most stores only carry a few in my size and they sell out quickly, so I️ order shoes online often.

This company is borderline stealing. They allow you to purchase items that they don't even have in stock with no plans of ever having them in stock. A normal company wouldn't charge you until your product was verified, not Fit2run. Bill is probably rolling over in his grave. His son would rather use that money to travel then reinvest it back into the company to fix it.

Absolutely abysmal customer service. Placed an order in store so that I could use my club points which wouldn't work online. I've had absolutely no update in 2 weeks and the store was unhelpful and couldn't care less. They don't respond to emails or texts, and I've currently been on hold with their phone number for a half hour. Really disappointing as I've purchased shoes in store without an issue and this nonsense is making me never want to go there again.

I bought from fit2run, and then I read this reviews and man I was scared!! I waited 1 day after I made the purchase, then I called them, I used the phone number of the headquarters to get CS. They told my order was in and it was being prepared at the moment. Next day the tracking was sent and I was delivered the day after. Maybe they're getting better at this now. Anyway I wanted to share my experience, to let people know. Prices are good, shipping was fast and carefully wrapped.

Just got my running shoes for a great price. Wanted to get a pair of Gel Nimbus 24 since they have changed them so much in latest versions. Shipped to me for free. They emailed me when they were shipped. Will order again from them.

Order placed item never received- placed order 4-2, and got the order confirmation email. Thats it. No shoes. no follow up email with order status. I tried to look it up online and got the "whoops" page. I tried emailing them, calling them and left a message, and texted them with no response. Finally today I got a response that "I am in line for a refund ad the item is out of stock" I "should" get my refund in 7 business days. What a headache- Its not worth my time. I will not waste my time buying from here again.

Placed order, site says 2-3 business days shipping lead time. Three weeks later no shoes. Needed for a trip. Sent an email - no reponse, called and left message, no response. Call generated an automated text message asking what issue is, messaged 3 xs, no reponse. DO NOT PURCHASE FROM THIS COMPANY. Charged my card but never shipped - had to dispute with credit card company.