MrSteve0919
Scam
Scam! Placed several orders within days and later received emails that all items are out of stock. Waiting to see whether credit has been given. Can’t reach anyone and system to track orders is always down.
Fit2Run, The Runner's Super Store is a Family owned and Locally operated Run Specialty retail business. We specialize in equipping our guests with the latest gear from their favorite brands, and helping them achieve their training goals.
Fit2Run-The Runner's Superstore (fit2run.com) has 140 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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140 approved reviews, newest moderated first
MrSteve0919
Scam! Placed several orders within days and later received emails that all items are out of stock. Waiting to see whether credit has been given. Can’t reach anyone and system to track orders is always down.
William K.
Don’t waste your time with this company you will never get your shoes and can’t get them on the phone
Grace W.
I purchased a pair of Women's Asics TriNoosa 15 on July 17th. They arrived on my doorstep July 19th. At the time of purchase, Fit2Run gave me an additional $10 off the already reduced price. The Asics tag was in the box but cut off from the shoes hence the reason for the 4 instead of 5 stars. I did not see all the negative reviews until after my purchase but my own experience with this company was a positive one.
Robert M.
Ordered shoes for delivery to my home. They were delivered to the wrong address. They did not respond to several requests to correct the delivery which was not received. No response. Avoid this retailer!
Peter Y.
They deserve less than one. They told me that they will send the sneakers in 3-4 business days and it’s already passed a week and no updates. I was about to cancel it but they told me the above truth and nothing happened just to keep the purchase . I called them back and they told me to call FedEx. I called FedEx and couldn’t speak to anyone as there was no status on the delivery. It’s still in Orlando. It’s the worst experience and they are damn cold not trying to help.
Dan R.
I know there are a lot of bad reviews here and wanted to share mine, which actually turned out pretty decent. Ordered a pair of ON's at a great price then came across all these reviews and got nervous so I emailed asking about the order. A couple days later I still hadn't gotten a response so I called the customer service number. After a short hold I got a friendly rep who assured me that the order had been received and was being processed. 6 days after I ordered, I received my tracking email. 10 days after I ordered, I received the shoes. A bit on the longer side, yes. But for the price, I was happy. Good experience.
wsislandmarinagmail.com
SCAM! DONT ORDER FROM THEM!
AR
Scam website. Ordered shoes and told 2-3 days to process. No news 3 days later. Emailed 3 times and called twice with no response over 10 days. Filed a chargeback on the 11th day. The next day they refunded minus a $10 refund fee. Scammers.