FirmooReviews of firmoo.com

The fit is perfect!!! I have a very strong prescription!!! I paid less than $70.00 for my glasses and my glasses honestly run $400.-$600 . The quality and design is absolutely amazing. You can tell that they care about your eyes. I received an email from the customer service because my prescription was incorrect and I got it corrected. Talk about customer service huh!!! I would recommend Firmoo Firm to anyone and they will definitely take care of you.

I ordered a pair of glasses and when I received them I felt as if I couldn't see as well in them as my old glasses. Turns out that I had ordered a pair that didn't fit my face properly. I emailed Firmoo and they were so great in helping me chose a pair that fit me better and sent them out to me! Awesome!

Skye was very helpful and I'm very happy with the service she gave me, she was understanding and very nice. I'm really happy with the service. Thank you again

This was my first time buying prescription glasses online. I was afraid my Rx would be wrong or the glasses wouldn't fit correctly, but once I got them I was more than satisfied. They were perfect! I purchased the glasses Feb 9th and received them Feb 23rd. I have very bad eyesight, so a few days after the 9th I got an email saying because the strength of the prescription making the lens will take an extra 4-7 days. (If you go to any eyesight place in person you usually wait 2 weeks for glasses anyway so I didn't mind the delay.) Firmoo kept me updated the whole time during the process. Once they were completed and shipped on Feb 20th it was super quick shipping. I got them 3 days later (I paid extra for 3-5 day shipping). I will be buying more and I've already recommended the site to friends and family. Thank you Firmoo!

I love the eye glasses I get from Firmoo. This is the second time I've purchased from them and even though my prescription is fairly complicated they are always spot on! I recommend them 100%.

Excellent customer service!!!! Love the eyewear as well !!!!

I ordered my glasses (two pair) exact. with express shipment. three days later I checked the status to be told that it will take time due to my specialty lens. Completely understandable! However, - Almost two weeks now has gone by with my shipment order stating a "delivered status". I have not received my glasses to understand that it has been delivered. I called two days ago 02/20/17 to speak to a automated system, seems speaking to an actual human for customer service is impossible. I also sent an email with no response. Here I am frustrated with good money spent and no package in sight. There are no actual people to speak to only some automated system. Status says delivered but no confirmation to what address or time. I am patiently waiting for a response, I want a refund and to be through with firmoo. Do yourself a favor and skip over this website no matter how many cheesy offers and specials they present. Some foreign company/website that is money hungry with bad business.

I ordered a pair of glasses and before I received them I got an email from Firmoo stating they had been damaged in shipping. The frame I chose originally was out of stock, so I picked a new one and they shipped it out faster than I expected. Not a bad first experience for a pair of glasses I only had to pay $10 shipping on, I would definitely buy from them again. Even with the issue in shipping, I am happy with my purchase and experience.