Lorraine
Excellent quality
Excellent quality! Beautiful! I will order again and recommend! Fast service

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lorraine
Excellent quality! Beautiful! I will order again and recommend! Fast service
giuditta G.
Great quality, affordable price, and a lot of styles you can choose from
Evan S.
I really needed a pair of affordable glasses, and I was tired of the same old gold wire frames. I came across firmoo and it was like I was in candy land. So many options to choose from at such great prices. I love the frames I picked...the prescription is perfect and they fit great. But the biggest standout for me with firmoo is the customer service. They are on top of whatever you need, I changed which frames I wanted, had to adjust my prescription, change my PD, and get express shipping and all these thing were done for me no problem, they responded to all my request asap. I will definitely recommend firmoo to anyone who wears glasses.
cristina B.
Excellent customer service! This is the best online company I've purchased from; and the quality of the glasses offered, for the price is too hard to beat!
Moa
Kate is the best <3, happened to order the wrong thing, got help fast and the customer service really helped. Praise Kate. #GiveKateARaise
Christina
I've already left a review on the Firmoo site, but it appears to have been deleted, since it was not a favorable one. Let's try this again. I loved the frames I'd ordered; they are very lightweight, even with my strong prescription lenses! However, I am very disappointed in the photochromic feature on the lenses. They take a long time to change back and forth, and they do not change when I am driving in my car! That was my whole reason for ordering it! I obviously wasted my money on the photochromic feature; extremely disappointed and lesson learned. Also, it Frimoo keeps deleting this review because it's not a positive one, then I will no longer do business with them, and will tell all my friends and family not to do business with them, either.
Response from FirmooSep 28, 2017
Dear Christina, Thanks for your feedback, which is very important to us. Generally, our CS representatives will contact customers first to help when we receive critical comments. After problems solved, the critical comments will not be shown on Firmoo. So sorry for any inconvenience. Your exclusive CSR will contact you soon. Thanks for your trust and support! Sincerely, Firmoo Customer Support
Josh
Had a bent arm for my sunglasses and they shipped me a brand new one for free as well as letting me keep the bent pair!
Alexandra C.
I just received my glasses. I absolutely adore them. My prescription is -7.00 I expected my glasses to be very like ones I've ordered from Vision Works. These glasses were a fourth of the price, and unbelievably thin. I ordered high index lenses. I would definitely recommend this company.