Karla Zarko J.
good eyewear
I love it, no need to say more. It arrived really soon (less than a week) and with all the things they promis. The

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Karla Zarko J.
I love it, no need to say more. It arrived really soon (less than a week) and with all the things they promis. The
Miledys M.
I'm very happy and satisfied with every single service from Firmoo. I have purchased over 3 pairs and they have been more than amazing. I absolutely LOVE them and recommended them to all my family and friends.
Song L.
Great costumer service.
Maisha T.
Zanna was very quick and helpful when I had problems. She provided me with the best solutions. Firmoo is excellent, the glssses are so cute and fashionable yet cheap. One thing I would like to be better is the website itself. It’s a little inconsistent. I had trouble using the “try on” feature as the little box blocked me from clicking on other things. But other times I was able to move it. Also it would be better if the reviews didn’t open in a different tab
Esther SooJung K.
Glasses were shipped fast and customer service has been very pleasant even when there was a miscomunication between us. Although the amount of time it takes customer service to reply is almost a full day and it's kinda a long process to communicate.
Response from FirmooJun 22, 2018
Dear Esther, Thanks so much for your review and feedback. As our CS team is located in different time zone, we will reply emails within 24 hours. Hope you could kindly understand. We also have a live chat team that is available most of the day. So feel free to contact us by phone, live chat or email. Best regards! Firmoo Customer Support
Virginia M.
This is my first time I ordered glasses on line, unfortunately I messed up the prescription, my customer service coordinator was so understanding and helpful in correcting my mistake and the reordering of my glasses! I will use Firmoo for all my glasses and my husband's glasses! Thank you Firmoo, you are the best!!!
Andrea
Sehr schick, mit Spiegelverglasung. super Kundenservice👍
sparkle Z.
Very good quality.