Allison R.
BEST CUSTOMER SERVICE EVER!!
The best customer service I've ever received. 10/10000 would definitely recommend even though I haven't received my specs yet. Service is on point.!! Can't wait to receive my glasses.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing6,647 approved reviews, newest moderated first
Allison R.
The best customer service I've ever received. 10/10000 would definitely recommend even though I haven't received my specs yet. Service is on point.!! Can't wait to receive my glasses.
south C.
Easy experience with my return/exchange. Customer service was fast and on point with all of my needs and concerns. Firmoo is the s#!+
Haley
Firmoo has great quality, great pricing, and amazing customer service! I will buy from them from now on! Shipping times were also quicker than expected, I had my glasses in under a week.
Hal B.
They were so helpful and kind. I am very thankful for their patience since my prescription was incorrect. I will definitely order from them again!
Izah
Great customer service. Long story short, I ordered 2 pairs of eyeglasses, come to find out my optometrist got my prescription wrong, I went back to get a new prescription. Francis (representative who helped me through the whole situation) was kind enough to give me a huge discount code to order two new pairs ! Thank you Francis for all your help, I appreciate it so much!
Noelia P.
Compré unas gafas en esta tienda online, el envío fue muy rápido, las gafas son tal y como aparecían en la web -preciosas-. Tuve un problema a la hora de utilizarlas, pero lo resolvieron muy rápido y satisfactoriamente. Muchas gracias ☺️
Roxana P.
Glasses came damaged. Customer Service was very kind and quick at responding, gave me credit to repurchase glasses and free shipping.
Pula P.
fast, very professional answers