Whitney
Customer service who cares
Shandee was very helpful when it came to figuring out and coming up with a solution towards my prescription problem. Thank you so much!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Whitney
Shandee was very helpful when it came to figuring out and coming up with a solution towards my prescription problem. Thank you so much!
Neal G.
I recently purchased a pair of frames that I was unsatisfied with. Within 24 hours, a customer service agent (Abigail) replied and was able to make an exchange quickly and hassle-free. I've purchased 3 frames so far and will definitely be coming back when I need another pair. Thanks, firmoo!
Loraine R.
My parcel was expected on Thursday and it came a day before.
Sophie M.
Reçu ma commande en même pas 1 mois. Contacte facil et réponse rapide Satisfaite à 100% de ma commande Qualité parfaite
Periklis C.
Speechless! Firmoo exceeded my expectations by far! The eyewear I have received is just perfect. It also arrived with a gorgeous case depicting the world's map. Great choice. You have won me utterly.
IW
Just received 3 pairs of glasses - delivery was meant to be up to 3 weeks yet it came in 2. The glasses came in hard cases with a map design, a case for each, material glasses cleaner and material case. The glasses are better and nicer than the Michael Kors ones I paid FIVE times the amount for! I’ve recommended firmoo to literallt everyone this week, can’t wait to order a few more! Thanks to the 2 customer service live chatters who kept me informed of delivery to. Outstanding and so cheap, to think I didn’t believe these reviews - now I’m certain il be a life long customer! Indie.
Rikki L.
Listen folks, there is NO REASON to pay astronomical prices for glasses that are most times less quality than what I just got out of my mailbox from Firmoo. One look at these and it was obvious that I had made the right choice in deciding to get a spare pair from them instead of my eye doctor. The materials feel strong and well made and the quality of vision I have with these cute glasses is just as good as the ones I just paid A LOT more for at my eye doctors. And I had even messed up my pupillary distance calculation when I originally put the script in. A simple call to the customer service and the issue was corrected before the glasses were made. And it does need mentioned that the customer service rep was fantastic and understanding. I only have one problem with Firmoo and that's what pair am I going to order next? I honestly can't wait to buy more from them. So, go ahead... Spend a little bit and get a whole lot more bang for your buck with Firmoo.
bethany
Honestly didn't expect much from the company but the glasses are really cute and exactly as shown on the website They're really cheap and were almost a week early Couldn't reccomend more