Lilikoi
Firmoo is like a dream come true
Firmoo is like a dream come true! Not only do I have my favorites, thanks to firmoo I have glasses to coordinate with my every ensemble & mood : ) Thx Firmoo! And fantastic customer support service!!!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lilikoi
Firmoo is like a dream come true! Not only do I have my favorites, thanks to firmoo I have glasses to coordinate with my every ensemble & mood : ) Thx Firmoo! And fantastic customer support service!!!
Aboo A.
My frames from Firmoo were not as they were made out to be online. I'm not able to return as I need to pay for them to be shipped again. Also, the delivery time-scale is pretty long. A waste of my money.
Response from FirmooOct 4, 2022
Hi Aboo Aboobaker, sorry for the inconvenience. If you do not like the frame style or if the frame size does not fit you, we can help to return or exchange within 30 days of receipt. You just need to pay the shipping fee for exchange. The standard shipping to the UK will take 10 to 15 business days after processing. If you need the glasses urgently, you can have a try with Express shipping, which will take 5 to 7 business days after processing. Hope you could understand. If any issue with your glasses, you can submit a return/exchange request in your account or contact our customer service via Live Chat. We will try our best to solve the issue. We will never let you take any loss! Have a nice day!
Jocelyn
Very accommodating, great prices and awesome quality. I have been a long time customer and will continue to return here!
Monique W.
Ich trage seit meinem 3.Lebensjahr eine Brille... Bin jetzt 51 Jahre alt. Diese Brille ist die bisher die Beste‼️ Danke Firmoo 🥰
Viv C.
What a great company They delivered what they promised. They have so many frames to choose from you won’t be disappointed. My local optician quoted £510 and I got a perfect pair with the thinnest lenses for £79 including P&P. The site also has a try on function but I would check out the measurements again the size of your face. I ordered one pair and they fitted me perfectly so I ordered another two pairs of similar size. I did have a minor issue with the arm of the first frame but customer service (Irish) sorted out and I am satisfied. This is the first company that delivers their promises. Unlike other greedy companies, Firmoo is helping people to see by selling at affordable prices. Firmoo please don’t change your strategy, you deserve an award.
Rahul J.
Fema was helpful with quick servce despite some hiccups in shipping/dleivery
Edith ..
J'adore ces nouvelles lunettes. Elles sont très confortables, légères à porter et en plus elles me vont bien. Merci Firmoo pour le service courtois et généreux que vous m'avez offert. Vous m'avez permis d'échanger une paire qui ne m'allait pas en m'offrant un coupon rabais. Ce qui m'a permis de commander cette paire rouge magnifique pour moi. En prime j'ai reçu cette lunette en 2 semaines. Tout était en parfait état, je vois très bien et ma prescription est parfaite. Encore un gros merci et c'est certain que je vais revenir magasiner sur ce site pour mes prochaines paires. BRAVO et MERCI encore. Moi je vais commander à coup sur mes prochaines lunettes chez-vous.
Konstantinos
It's the second time I get reading glasses, the last time 1 month ago by my own mistake I got long distance glasses, I contacted them and the service was excellent despite my mistake, they offered me a coupon to make a new order. Thank you so much for everything