Lynda
I got the unique style I was looking for
My cat-eye glasses are really beautiful, and even better than how they look in my photo try-on. I was pleasantly surprised when they arrived just under 2 weeks, and I live outside of the USA.!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lynda
My cat-eye glasses are really beautiful, and even better than how they look in my photo try-on. I was pleasantly surprised when they arrived just under 2 weeks, and I live outside of the USA.!
Sherry S.
Stylish frames and outstanding customer service .
Mia R.
I've been using this company for years with no issues and I love the product. Recently I had to use customer service for the first time. They treated me as if I'm a dumb alien that's never used glasses before. Ignorantly suggesting things with no knowledge of customer history or understanding themselves of how glasses work. The glasses literally were making me cross eyed. Something about how the lenses were made made them unwearable. They took my money and can not process my order for new glasses. They have not even refunded me at least. When all I wanted was a repair. Not even a refund. It seems they were solely focused on keeping my money instead of helping me.
Response from FirmooJan 20, 2023
Hi Mia. We apologize for your experience. If a pair of glasses doesn't work, there may be many factors. Usually, to avoid the same issue in the future, our customer service will help customers analyze the root cause. Different frame styles might be the reasons as well. If the position of a frame is different from your suitable pair or if the frame is without adjustable nosepads while your suitable pair is different, it may cause comfort issues since the distance between your eyes and the glasses is different. It's usually hard for some people to get used to these differences, even slight ones. As the same frame was ordered in this exchange order and we are still verifying the root cause of the issue, we put the order on hold temporarily. Hope you could understand it. If you prefer the refund instead of exchange coupon, please feel free to let us know. We will respect your decision and issue the refund instead. Thank you.
Denis C.
Good glass for an amazing Price thanks for your services
Soraya Gomez L.
El pedido ha llegado en el tiempo estimado, unos 15 días. Todo en perfecto estado, aprovechando el 2x1 las gafas son de buena colección y veo sin problemas.
Anton P.
They guided me through step by step, very patiently and in a way to make you feel very comfortable. We will probably be placing more order with them in the very near future.
OC
Excellent service, product and price. Would HIGHLY recommend and I will definitely be using them again. Spent €90 on glasses in Specsavers (loyal customer for 15+ year) and they were much too big for me, kept falling off my face, when I said it to them they were not helpful. Glad I tried this company.
Evette V.
La calidad la receta está correcta valió la pena la espera