FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Patrick W.
Fast delivery you get what you order costumers service #1 call and you get a rep that will explain and walk you through and resolve your issues TOP OF THE LINE my order was delivered in 8 days from purchase my order from my eye doctor has not been delivered yet and it's been 35 days I will be doing my direct business here from this day forward....
Di S.
Firmoo customer service is outstanding. The patience and help they provide online is like no other!! Thanks Firmoo i wil continue to purchase glasses through you.
Samantha E.
Great service, quick, reliable and my prescription was perfect. Glasses were great. Would recommend
Minerva
Super cute frames, delivered quickly. Excellent customer service if you have questions
Charlene
Ordered prescription glasses x2 approx two weeks ago. Heard nothing update keeps saying the same thing? Shocking.
Response from FirmooSep 7, 2023
We apologize for that. If you are confused with the shipping of your order, please feel free to contact our email and online customer service (24/7). Please be reminded that standard shipping to the UK usually takes 13-22 days while express takes 8-14 days. But if shipping is delayed, please contact us for compensation. We will do our best to deliver glasses as early as we can. Your patience will be appreciated.
Sthembile KaMvikithi S.
The service is good. Time frame for delivery too. My glasses was delivered before the stipulated time 😍😍😍💯💯💯💯
Li K.
Awesome glasses buying experience! I have gotten several pairs and I'm always happy with Firmoo! Thanks
Lindsay S.
Glasses are exactly as advertised. Fast delivery and excellent customer service.
