Carolina Moreno P.
Experiencia fabulosa ,llegó 5 días…
Experiencia fabulosa ,llegó 5 días antes de lo previsto,servicio rápido y económico, monturas para todo tipo de rostro y gusto,me encanta pedir mis gafas aquí!!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Carolina Moreno P.
Experiencia fabulosa ,llegó 5 días antes de lo previsto,servicio rápido y económico, monturas para todo tipo de rostro y gusto,me encanta pedir mis gafas aquí!!
Doug S.
Just received glasses from a free trial offer. Very pleased with the result. Glasses fit perfectly and quality seems excellent. I live in very northern part of Canada yet delivery and service exceeded my expectation. I have purchased a previous pair with similar results.
referalco
Hice mi primer pedido sin aplicar el código de descuento y al darme cuenta lo cancelé de inmediato. Pero como mis cristales estaban en proceso me dijeron que me iban a descontar su precio. Enseguida contacté con su soporte online para decir que era mi primer pedido y que me lo reembolsaran todo y al cabo de 5 días así ha sido. Son excelentes
Krystel
This company has great prices and wonderful customer service. I've been a long time customer and for the first time I needed to exchange glasses because I ended up getting a pair that was too heavy for me. The representative helped me with the exchange process and then showed me how to ensure I get lightweight frames. The resolution was quick as well. Veey good customer service and seamless process.
Diethelm W.
ich hatte eine gleitsichtbrille in hellblau bestellt bekomme eine schwarze bat um die hälfte des betrages um eine guschrift habe sie dann weg geschickt ist aber nie angekommen blöderweise ist mir noch nir passiert ist der einlieferungsschein weg und jetzt bezahle ich die brille die ich garnicht habe
Response from FirmooJul 30, 2024
Hallo, vielen Dank für Ihr Feedback und wir entschuldigen uns für etwaige unangenehme Erfahrungen. Leider können wir die konkrete Bestellung mit dem angegebenen Namen nicht finden. Bitte kontaktieren Sie unseren Kundenservice unter www.firmoo.de oder senden Sie eine E-Mail an [email protected]. Unser Serviceteam wird Ihnen Hilfe und Lösungen bieten. Wir haben festgestellt, dass Sie Firmoo zuvor positiv bewertet haben. Wir hoffen, dass Sie uns weiterhin vertrauen können. Wir wünschen Ihnen ein angenehmes Leben.😄🌷
Thib
Lunettes parfaites et service client vraiment au top !
Lydia C.
UK customer, happy with service. I've been using firmoo for over 3 years, it's a great way to get glasses at a good price. I have never had to wait a full 2 weeks to receive an order, closer to ten days on average from ordered to delivered. Frames can range in quality: for example I bought some prescription sunglasses that weren't on a hinge, and another time I bought a pair of frames that are excellent quality; snap hinges, have a weight to them, and have not degreded after owning for over 2 years. Most frames (out of around 10) are excellent, prescription is bang on which is the most important thing. Far less expensive than UK stores and offer a much bigger range.
Becky
Glasses were just as I ordered. Prompt shipment. Very good experience.