FirmooReviews of firmoo.com

No puedo hacer el pago por servipag, sigo las instrucciones y finalmente dice: Dlocal Dlocal Error de informacion. Chat de IA, horrible...

J ai passé commande d une paire de lunettes progressive Elles sont à ma vue mais très lourdes Les verres sont très epais Dommage que lors de la commande il n est pas spécifier amincissement des verres

Miglior sito per occhiali online! Tutta la famiglia ormai se ne serve da un paio di anni, gli occhiali sono belli e fatti bene, non hanno mai sbagliato una prescrizione e quando mi sono confusa io oppure ho avvertito qualche problema sono stata prontamente aiutata dall'efficientissimo e gentilissimo servizio clienti. Ormai, compro solo lì i miei occhiali e mi trovo benissimo. Consiglio assolutamente!

Great customer service! The CSRs were helpful in helping me correct the error with the lenses. I appreciated the return policy and my revised pair was perfect.

I was hesitant buying glasses online for the first time, but I have been blown away. Bought 4 pairs and I couldn't believe the quality and clarity! I personally went online as my opticians had limited Silver framed options and I didn't feel good in my old frames anymore. Since receiving I don't want to take these frames off! 1 out of 4 didn't suit my face shape so I was happy to go through an exchange as I'm in love with my other 3 pairs. Received the kindest email from customer service giving me a coupon for a new pair and told me just to keep/donate the ones I'm not happy with. If I could give you 6 stars I would, great experience so far and will be buying all my glasses with Firmoo from here on out.

The delivery took longer than I expected because of the shortage of flights since it’s international but otherwise, my order came exactly as I expected and the online consultant’s is immediate and helpful. I’m satisfied

This isn't my first pair of frames from them, and honestly, I'm still impressed. I always end up really liking the ones I get; they just work for me. Anytime there's a hiccup, the customer service handles it super smoothly. Exchanges are easy, and I've always gotten a new pair quickly. The quality of the frames and lenses is top-notch, which makes it easy to stick with them. I'll definitely keep coming back.

My glasses I received are wonderful! First time buyer but will be purchasing again as well as recommending your company! Very glad that I heard from a friend about your company