Firepitsurplus is listed under Decoration & Interior.
Firepitsurplus (firepitsurplus.com) has 165 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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William D.
The wood stove was completely put together (drolet ht 3000).that was great! The stove was Crated very securely. Nothing was damaged and I live in va.iam very excited to use this stove.Thanks so much!!
Response from FirepitsurplusAug 19, 2026
William, the Drolet HT 3000 arriving fully assembled and crated that securely is the standard we hold on every wood stove shipment. You are going to love it once heating season hits.
Michael K.
Delivery was slow but once everything was done they compensated me.
Response from FirepitsurplusAug 19, 2026
Michael, slow delivery is never the experience we want anyone to have. Making it right when something falls short is what matters most to us. Appreciate your patience through it.
John
Everything was delivered as planned. Unit works great!
Response from FirepitsurplusMay 26, 2026
Thank you so much for your feedback! We're glad to hear everything was delivered smoothly. If you ever need anything in the future, we're always here to help. Enjoy your fire pit!
Mike H.
Communication was great and fire pit arrived earlier than expected. Product quality is excellent
Response from FirepitsurplusMay 26, 2026
Thanks, Mike. Glad everything arrived quickly and that you’re happy with the fire pit. We appreciate you taking the time to share this.
Robert G.
Simple, Fire Pit Surplus backed what they advertised. A rarity in this day and age.
Response from FirepitsurplusMay 26, 2026
Thank you, Robert. We really appreciate that. We do our best to stand behind what we sell, and it means a lot to hear that it shows.
Robert G.
The warranty was honored and Jess was tremendous at facilitating the process. I explained my problem and she solved it. EZ PZ pumpkin pie.... R.J. Gaube
Response from FirepitsurplusMay 26, 2026
Thank you, R.J. We’re glad we could get that taken care of for you. Jess will really appreciate the shoutout. Thanks for your patience and for sharing your experience.
ryanadamshotmail.com
didnt return emails or calls or chats. sent parts weeks late. i can't use your steel shelf because it puts the ring burner too high so that it cant get covered by the rock/glass so then i had to spend hundreds of dollars on rocks to put the burner on top of to fill the bowl. it seems like you sell these cheap because you arent paying attention to anything but the concrete. this was a very frustrating experience
Response from FirepitsurplusMay 26, 2026
Hi Ryan, we’re sorry to hear about your experience. Based on our records, our team tried to reach you by email and phone, but weren't able to connect. We’re here to help and would be glad to go over your installation and find a better solution. Please feel free to reach out to us anytime so we can get this resolved for you.
rlandengmail.com
Fire pit surplus was great to do business with, shipping was surprisingly fast and our new stove looks great.
Response from FirepitsurplusMay 26, 2026
Thanks, Ry. Glad everything arrived quickly and that you’re happy with the stove. We appreciate you choosing Fire Pit Surplus.
