Fetch Pet RxReviews of fetchpetrx.com

Response from Fetch Pet RxAug 10, 2026

Hi Rae, thank you so much for taking the time to share your experience! We’re glad our team was able to support you throughout the process and help navigate the prescription and ordering details for your pets. It’s wonderful to hear that everything was ultimately resolved smoothly and that our team helped you get what your pets needed while keeping costs manageable. We truly appreciate your patience, your kind words, and your trust in Fetch Pet Rx.

Response from Fetch Pet RxAug 7, 2026

Hi Carolyn, Thank you for taking the time to speak with us about your experience. We understand how important timely delivery is when your pet needs medication. To provide some clarity, your prescription was received and approved the same day your order was placed. Our pharmacy does have a processing period to allow time for prescription approval, fulfillment, and carrier pickup, and your package was picked up by the carrier on the next business day before being delivered on August 6. We appreciate the opportunity to review the timeline with you directly. Thank you for bringing your concerns to our attention.

Response from Fetch Pet RxAug 5, 2026

Hi Rachel, we're so glad to hear you found it easy to order your Purina Calming Care supplement. Providing a simple and convenient ordering experience is exactly what we strive for, and we appreciate you taking the time to share your feedback.

Response from Fetch Pet RxJul 22, 2026

Hi Dale, We're glad to hear Autoship is working well for you! Making it easy to stay on schedule with your pet's Simparica Trio is exactly what Autoship is designed to do. Thank you for taking the time to share your experience. If you ever need anything, please don't hesitate to reach out at 877-299-0893.

Response from Fetch Pet RxJul 17, 2026

Hi Aleigha, We understand how disappointing it can be when you're waiting on a prescription and don't receive the updates you were expecting. To provide some clarity, multiple attempts were made to contact your veterinarian by both fax and phone to obtain the required prescription authorization after your order was placed. We know how important clear communication is throughout this process, and we appreciate you bringing your concerns to our attention. We've reached out to you and would welcome the opportunity to work toward a resolution. Please give us a call at 877-299-0893 at your earliest convenience, and our team will be happy to assist.

Response from Fetch Pet RxJul 16, 2026

Hi there, We're so glad to hear your medication arrived in a timely manner and that the ordering process was easy. If you ever have any questions about your pharmacy orders or insurance coverage, please don't hesitate to reach out.

Response from Fetch Pet RxJul 14, 2026

Hi Katrina, Thank you for giving us a call back and for working with us toward a resolution. We appreciate the opportunity to review your concerns regarding your autoship schedule and the condition of the package you received. Your feedback is valuable, and we're glad we were able to discuss your experience with you directly. If you have any additional questions or need further assistance in the future, please don't hesitate to reach out at 877-299-0893.

Response from Fetch Pet RxJul 13, 2026

Hi Dawn, We’re so glad to hear your first experience was a great one and that you were able to save $60 compared to another site! Providing an easy ordering experience along with meaningful savings for pet parents is exactly what we strive for. Thank you for taking the time to share your feedback and for choosing Fetch Pet Rx. If you ever need anything, please don’t hesitate to reach out at 877-299-0893.