Fender Musical Instruments CorporationReviews of fender.com

Tonemaster Deluxe Reverb gab keinen Ton mehr von sich, gebraucht gekauft, keine Rechnung vorhanden. Fender Service via Website kontaktiert, Versandetikett bekommen, weggeschickt, Reparaturbericht bekommen, Verstärker zurück zu mir. Alles innerhalb drei Wochen, sehr zeitnahe, freundliche und kompetente Kommunikation. Und das alles kostenlos. So geht 1A Service!

Fender Music Australia, Jefferson Mc, recently provided me with insurmountable service arranging for repair of an unusual technical problem with my American Acoustasonic Jazzmaster, which required shipment to and from Sydney. The exercise was conducted with a minimum of fuss and excellent efficiency, at no cost to me despite Warranty not being applicable.

I had the joy of new phone / logins lost coupled with a spurious connection to a Facebook login I just couldnt understand. Nothing available online to fix so I reached out to customer support and was ably and very quickly helped by Ben - a great experience and genuine pleasure to deal with. Thanks so much 🤘🏻🙏🏻

Great customer service from Fender. They honored the warranty on my Fender Mustang Micro with no problem at all. Just a simple email providing a brief description of the problem along with proof of purchase and the serial number. Super easy and friendly service. Thank you to Mark B. and the rest of the team for providing great products and great customer service!

David Lansing at Fender was a huge help . As always the customer service at Fender is off the hook. Fender may not be perfect,and nobody is. But they always provide great service and communication. Thank you Fender!

no delivery throughout the EU. can't buy an online exclusive product in 2026? how fender can't ship worldwide?

In today's impersonal world, it's refreshing to speak with a company rep who takes the time to understand your problem and fixes it immediately. That was my experience with Cory West at Fender Musical Instruments. I had just purchased an amp which was not functioning. I explained our lack of technical expertise, and he suggested how to submit the necessary information to the company. Within a very few minutes Cory solved my problem with a smile (I could tell), and I am a much relieved customer thanks to the excellent service of the Fender Company.

The mod shop experience was really great. I used their webpage to design the exact guitar I wanted and four weeks later it was at my house. Played it for the first time last night and it’s definitely the best playing and looking guitar I’ve ever owned. Had a follow up request that I sent to the Customer Relations Dept and a rep named Kane Kitchen could not have been more helpful. Provided service way beyond what I expected.