Fender Musical Instruments CorporationReviews of fender.com

If I could give a no star review I would, I subscribed to fender play last year, although the app was useful and the lessons pretty interesting, the subscription service is awful. I turned off the auto renewal after purchasing a years access, or so I thought... without any warning the subscription has renewed for another year and Fender doesn't offer refunds, thanks for helping yourself to £65. Be warned, double check the renewal, you have to skip past the various 'offers' and confirm you want to cancel effectively twice. Reported to trading standards under distance selling rules of cancellations.

I own 3 fender guitars,all excellent guitars

I have had a fender squire for a long time and it is good, you get what you pay for, fender squire = good fender = excellent Their equipment is also good, I have bought their leads for years and I will keep doing so, great quality.

Do not buy a fender guitar from the website! I bought a player series Stratocaster, which for the price shouldn't have parts falling off it within a month. So I sent it back, fender don't let you swap out for a replacement so I settled for a refund. I then, due to the lack of availability of the same guitar, bought a player series jazz. I had the same problem, with pickup screws falling off and various problems with the bridge. I sent it in for fender repair which fixed the pickup screws but not the other problems that I detailed. If you want a fender guitar, from the player series , Would go to your local guitar shop where there's a better emphasis on customer service( warranty and setups etc..).

I’ve had American and Mexican strats. Unbelievable full bodied sound and amazing feel. Unparalleled and legendary. I’ve never been disappointed.

Best customer service i have ever experienced form any company. Picked up my broken acoustasonic, and fixed it and shipped it back to me in one day, for free. Couldnt recomend them anymore. Thanks Daniel Uk Fender

Terrible company, spend your money on a Gibson.

Guitar Fender mini jazz. The guitar brought brand new. The guitar came in a old cardboard box with no packaging for protection shabby and cheap. The guitar was old and covered in black marks and gouges, The neck has deep tool marks. The guitar came without a bag or strap no associated accessories. For paying full price directly from Fender no customer appreciation / care, basic respect. I contacted Fender who were matter of fact and told me how it was. No customer care what-so-ever! Go to a respected instrument shop and buy a guitar from them. Without doubt better than dealing with a faceless company with no respect for it's customers.