Fastport PassportReviews of fastportpassport.com

I read multiple reviews before I decided to use Fastport Passport and I am so happy that I did. The turnaround time was exactly what you pay for. If you have any questions, just ask their staff because they are 1. Responsive, 2. They Go Over the Process with You, and 3. Professional. You need a registered agency to go on your behalf to the Passport Agency. Not only is Fastport Passport a registered company, they have special time slots at the Passport Agency, so they can really expedite your service. I had the pleasure working with Madeleine H. She was extremely helpful and polite. I emailed her a bunch of questions and I always received an instant response. She even filled out passport form DS-11 for me because I had trouble with the Government's online system. Thanks again!

If you are unfortunate enough to find out that you needed to renew your passport before your travel in a few days, Fastport Passport is your sure bet. They don’t fail you. In fact, my application was rejected the 1st time and I was going crazy, Madeleine and Carrie calmed me down, and resubmitted it the next morning and got me the new passport in the evening. They are real professionals, constantly kept me informed, giving much needed assurance and support all through the process. Thanks Madeleine and Carrie for your service.

Madeleine H from Fastport Passport was very professional and very responsive. She kindly provided me with the full range of different options available to me and shared all the information I needed in order for me to make the most informed decision possible.

They need to let it be known upfront there is $50 nonrefundable cancel charge. I filled out app by mistake thinking it was the government website to obtain a passport and it wasn't. I quickly cancelled and later received a phone call about the change. The information is listed on their site, I don't dispute that, however that is information that should should be in plain site and upfront. My mistake cost me $50 and that is the reason for the 1 star because they were not helpful at all! And the rest of my money will be refunded in 10 business days.

Fast Passport was excellent, kept me informed putting my mind at rest and renewed my passport quickly and efficiently. Well Done. I would recommend you without reservation Ian Caddie MS. Orlando Florida.

Honestly nicest most helpful people I’ve ever dealt with and very very quick about getting my passport to me I 100% recommend them

My spouse astutely noted that although we had travel reservations to the UAE in 2 weeks, her passport would expire in less than six months and the airlines would not allow us to board. So I went online and read reviews on the various passport agencies. Fastport had the better reviews, and now I know why! They were exceptional at every turn, even when the US Passport Agency denied our first shot at photos. We had frequent emails and phone calls to follow up and we received our passport renewal four days ahead of the deadline. Great work from Carrie and Nick at Fastport Passport.

Super impressed with the level of service! I was going on vacation and realized the week before that my passport was expiring on the date of my return. I was worried I would have to cancel my trip but thanks to Madeleine and Fastport Passport my vacation was saved! Madeleine walked me through all the steps and even reviewed my scanned documents before I mailed them out. They were fed-exed on a Monday and I had my Passport by Thursday morning. The communication was excellent and I would highly recommend using Fastport Passport if you need to get your passport in a hurry! Exceptional Customer Service which is very hard to find these days! Thank you!