Fastport PassportReviews of fastportpassport.com

Communication was clear, but delivery took a bit longer than expected.

Deliveried as promised, but the rush service fees and quite high. Worth it if you're in a bind.

Basically, we are satisfied with FastPort Passport. They got the job done and that is what we hired them to do. Just two suggestions: (1) It is very difficult to talk to a live person. When I finally got through, they were very helpful. (2) You did a great job letting us know when our passports arrived at the government passport office but, then you disappeared. When you finally sent me a message saying that "My passport is on its way," I has already received my passport two weeks prior!

Only four stars because I personally would have appreciated more communication throughout the process but I got everything the way I wanted and on time so I’m happy. 😊 I would use this service again!

I'll be honest, I was a bit skeptical about this service, but I desperately needed a passport for a birthday trip planned about a month in advance to Mexico. I did my due diligence by looking up reviews, checking if they had a real office, and all other ways to ensure this was a legit business. Their quick replies to their reviews was what made me take a chance. The whole process was fairly simple. Not only did they send me notifications about my progress along the way, but I got my passport delivered a day early! My only gripes were that the hold time on the phone was a bit longer than what I was used to and I didn't get a response to my support ticket, but other than that, I highly recommend this service!

I did receive the passport in the time frame promised. I do have one comment, however, the status of my order stayed on “received your documents and are reviewing them from Wednesday, when they received the documents (and the same day they obtained the passport) until the status changed to shipped on Thursday evening, leading to a full day and night of needless worry since they had the passport completed on Wednesday. Just sayin, it made me panic for 24 hours

Overall had an easy experience with Fastport Passport. I had forgotten to include an additional copy of my application, which was easily resolved with the help of Amal. The turnaround time was as expected... I did have to follow up though about the status because I didn't get an email saying that things were on the right track and that it would be shipped next day so I was starting to worry... however following up via chat online was super easy and as soon as I did, I then received an email from Alice saying that my passport would be delivered the next day. Really the only downside is that it costs an arm and a leg to do this. Keep your passport away and out of reach from your dogs, folks.

I used Fastport Passport based on user reviews and length of time in business. They completed my expedited passport renewal and I had my new passport in-hand exactly 7 business days after they received it, so bravo! The only thing keeping me from giving a 5 star review is the lack of order confirmation emails and lack of status updates during the processing. In this day and age we expect a lot of confirmation emails and automatic updates... Thank you Fastport Passport for providing exactly what you promised!