Blain's Farm & FleetReviews of farmandfleet.com

First online order from them. There was several items at good clearance prices. Their website said in stock. Placed order and started receiving emails that they were cancelling many of the items because of no inventory. Looked again at website and those items still showed in stock. Called customer service and even emailed customer service. Got the generic we're sorry, but no action to get me those items. I will never order from them again. No concern at all that they are committing false advertising and do not care about return business.

I started to create an account and even had a couple of items in my shopping cart until I found out the outrageous shipping charges. I emptied the cart and didn't even finish providing the info they wanted but, sadly, they kept my email address and continuing sending me emails (at least two per day) even though I unsubscribed. Give them information at your own risk. Beware.

Don't waste your time ordering or buying something from these jokers. They have the rudest customer service on the planet. They will argue with the customer. They are not very professional and they put their needs before the customer.

Light bulb lasted only an hour or 2. It was about $12 and I guess Blaine's expects me to pay $5 to ship it back - they don't include a return label.

WHEEL DAMAGE during tire installation on custom wheel. Took my truck to Blain’s in Freeport Il to have 6 tires installed 2 on steel wheels and 4 on custom wheels before they performed the install I met with the tire installer and asked him if he could do these wheels and told him if he wasn’t sure not to do them and I would go somewhere else and he said that it was no problem the machine doesn’t touch the wheel and I said that I didn’t want any damage to the wheels. So after the installation of the first custom wheel I inspected it and it was damaged dents, scratches, scraping needless to say I was LIVID. I immediately showed him the damage and he said he was sorry that it was a new machine and he was not familiar with it and he had to clamp the face of the wheel after I specifically told him that I didn’t want him to before installation also he said this was his first time balancing a custom wheel. WOW how exciting. I took pictures of the damaged wheel and told them to stop the installation of the other wheels. I then went to the manager who it was the assistant manager and she took pictures of the wheel and said she would submit it to the claims. I spent a month going back and forth with claims office and providing them with pictures and information needed. I called and called no response then I get a letter that claim denied. I called service manager and he said he would call me back and never did. I called corporate and talked with them and they said they would call me back and never did. I called district manager and left messages and he never called back. I went on line to customer service and he said he would make sure they would call me back and guess what, no one has called me back. ( I’m shocked ) this has been going on for over 3 months and I’m frustrated and fed up with this company. They need to step up take responsibility and replace the wheel and from what I can see I’m not alone with all the other bad reviews and complaints this company has. I guess it’s time to take legal action. SO SAD!!!

I live in Hawaii and been searching for a tip link for my tractor. I saw one on line from Blains and used the "chat" and received information on shipping cost. I then placed a order. Because of the holiday took time for them to ship. When I called I got help quickly,emailed followed item being ship. Received my order a day before it was scheduled which I considered to be fast shipping to Hawaii. Highly reccomend this company,they got their act together. Aloha Blain's.

If I could give this a negative star review, I would! I wrote to corporate with no response. Own a Cadillac CRX that developed charging issues while shopping in Dubuque. The automotive department is a joke The inexperienced Tech opens the hood of Cadillac CRX with a diagnostic tool in hand and turns to Matthew (the only other employee in that department) and asks "Where is the battery"?. Matthew continues to train the imbecile and constantly requests that I get seated inside. (Mind you, the car died right outside of their service door and insurance regulations did not apply for a customer to not be inside the service area). I inform them that I had a temporary burning smell prior to the charging issue but it did not smell of, or have the characteristics of a battery with a shorted cell. Please check the charging system! (I'm 63 and come from years of engineering and designing hi-current electrical). My back is finally giving out so I go seated inside. They came in minutes later to inform me it has a shorted cell and that the charging system is ok, All I need is a new battery.,, I reluctantly concede and purchase a battery to the tune of $150. I ask to discuss tire prices while we are waiting for the repair and was ignored. It was near closing time, -we LIVE 1HOUR AWAY and repeatedly tell this to Matthew. (we have a senior in a wheelchair at home and need to go home asap) Shortly thereafter his trainee comes in and said that the battery is installed. I asked about the charging system again, inform them again that we live 1 hour away and if it's not charging we will not make it home without stopping to charge it somewhere along the way, (and obviously have to buy a battery charger-another lost sale for Blains) and he responded: "well,.if it is not the battery,.. it's the alternator" and raced out the waiting area. (my wife held me back from getting out of the chair to confront him for fear of the police being involved). IS THAT NOT THE REASON FOR THE DIAGNOSTIC TOOL TO BEGIN WITH?? DO YOU KNOW WHAT THE HELL YOU ARE DOING? We left and watched as the voltage constantly drop the entire stressful hour on the way home, We lost antilock, traction control and suspension assist 3 miles from home, windows were inoperable, and LUCKILY the headlights were still operable and died in our driveway. I am willing to bet that if I went back to that store, took my battery and charged it, then used a load tester, I would find that the battery is 100% ok. I wasted $150 and an hour of stress in my short life that I will never get back. If the car would have made it elsewhere, I would have been better off going to any auto parts store as they would have a better working knowledge of what a battery looks like.

If I could leave no stars I would. My girlfriend bought tires from Farm and Fleet about 3 years ago. Couple days ago she got a flat and it it ruined the side wall of the tire. Now I been a mechanic for 6 years so I know what a bad side wall of a tire looks like and I looked at the tire before hand and seen that the inside wall was damaged had cookie crumbles in it. So I went there to have it replace and handed the tire over to them. The guy behind the desk sounded like he really didn't want to help since it had road hazzard. But I handed the tire over to them and I was expecting to get a new tire and pay for it but Kyle the assistant manager out in the shop said it was okay to put back on my girlfriends car. Like I said it had cookie like crumbles in it. Side wall is compromised and he proceeded to tell me nothing was wrong with the tire. Even pat the store assistant said he wouldn't put that on someones car. So now my girlfriends car has a tire that their tech fixed with a damaged side wall. It's crazy that they would put her life in danger. I'm VERY upset about how they handled it. I come in expecting to have the truth told to me and tell it its bad and I need a new one but to put on a tire that has sidewall damage and to let it go saying that he would put it on his family's car Infuriates me. I want this fixed the right way.