Blain's Farm & FleetReviews of farmandfleet.com

If you live out of state and need camo gear, go else where. You pay 50 dollars and find out their clothes run small and then have to pay 16.25 to send it back. I was going to get a larger size but at this point I'd pay close to 50 dollars a pair. If you aren't close to the facility do not order. Horrible experience, won't shop again.

This is honestly one of the worst experiences I’ve had with a company. They sold me a used item. I called customer service and they sent me a prepaid label for the return and told me that corporate would reach out to me. Almost a full week later, I finally received a call from them (had to call customer service back a few days ago to let them know I never received one). The person was honestly not very professional. I asked to be sent a replacement only for them to tell me it’s no longer in stock. I’m VERY pissed off about it because it was supposed to be a Christmas gift that I order far in advance to make sure it would be here more than on time. First and last time ordering from this disorganized company!

We purchased an electric smoker from Blain's Farm and Fleet. After using it several times without the desired results and trouble shooting with manufacturer, we determined the smoker was defective. The manufacturer wouldn't offer a refund because it was out of warranty, but Blain's Farm and Fleet gave us a full refund including free shipping label for return. We appreciated it very much as the smoker was completely useless to us.

This by far has been one of the worst customer service experiences I have ever had from any company I have done business with. With the current supply chain issues, and being a purchasing manager, I placed an order with Blain’s Farm & Fleet, in an attempt to expand my supplier source. Order was placed and estimated delivery confirmed. Early on I could see the delivery date would not be met, so I called their customer service to verify status of the order. Other than a commitment to have someone message me with answers to my two specific questions, the time on the phone was wasted. In the message received from C/S 2-days latter no questions were answered and I was told the lie that my order had already shipped. After checking the provided tracking number on the shipper’s website, I found the order in fact hadn’t even been picked up from the supplier. Responding to the company again, due to this information the second response/message from C/S they still insisted the order had shipped. Verbally checking with the shipping company and receiving conformation that in fact the order was still on the dock and not in transit, it was obvious Blaine’s C/S are nothing more than liars. I mentioned earlier two questions, other than the one about shipping the other was why the weight of the product was inflated by 22%, or 14-pounds to be specific. The C/S answer to that was packing material. A 12” square cardboard box with no internal packing material does not weigh 14-pounds. Stay away from this company, your shipping cost is falsely inflated costing you more money that a customer should not have to pay, and the C/S will not give you honest and truthful answers regarding the shipment.

I was at Farm and fleet on Dec 10th 2021. this was in the time frame of the getting a $10. gift card for every 100.00 spent. I was at the counter paying, and seeing i was not far off from spending $200 so i asked if i can i bring in receipt tomorrow and meet the 200 to receive another $10 gift card.. she said yes, i would have went and grabbed more stuff but the checkout lines was full and there was people waiting to check out behind me. She said yes. She was very kind and friendly. no problems with her it was next day when i came in filled my cart again to meet the 200 but i went up another 100 andso went to Customer Service counter. The girl says to me, well we only give them for each transaction, so she was not giving me the 10 doller card,it was not there policy. NOT ONE SORRY was said .... I WOULD HAVE PROBABLY SAID OK AND BEEN OK WITH IT.. , so i will be shopping at Fleet Farm from now on for my chicken feed , horse and dog food, boots and clothes and other things i need. So sad nobody is nice anymore..

Failed to honor purchased extended warranty on poorly designed lawn tractor

And although the shipping to you, seems reasonable in my case $7, they wanted a return in the same box which is so big my post office wanted $60 which 9 (nine) times the $ Blain's shipping to send back a product which would not fit in the stall. Then when I called for at least a refund of the sales tax as I filed as Tax exempt, service person (#2) explained that was a separate department. You can see where this is headed - stay away.

Great store I'm not writing all that again, this isn't user friendly. Employees great, choices unreal shop here, baking nuts galore.