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I ordered a Dewalt Drill/Driver set for…
I ordered a Dewalt Drill/Driver set for my son's birthday on 5/11 with an estimated delivery of 5/15. His birthday is 5/19 today and the shipping information has not changed since 5/15 at 3am. I have contacted two people who tell me it is on the way but no other updates and only that the matter has been escalated. One person told me they showed it arriving yesterday. I asked about a refund and they told me I would get one if the item is lost but that it is not lost. Yet they cannot give me a delivery update. This is the one and only time I have ever purchased from Blain's and will definitely be the last.



