FairybellReviews of fairybell.us

Fast shipping.

Easy to install and such a beautiful product. Everyone loved it.

Well....I ordered the 20ft/2000 light, in early December. It was delayed due to stock. It was then shipped and arrived 10 days before Christmas. It was installed and with great excitement to finally display, it was shipped with a European power transformer. I called corporate and they were to ship transformer ASAP from PA. After a week & no trans. I called again. This time they gave me a warranty # and ask if I could go online to order myself. I did, the transformer was free but they charged me for shipping! Not good! I finally received the correct transformer on 12/27/24. Toooo...late for Xmas. Now I must wait until next Christmas! If Fairybell reads these posts a Christmas present of a discount would sure be nice! Unit was shipped from the Netherlands. Hope this helps. Yes, true story!

I love Christmas lights and my husband hates them so I was surprised when he came back from a farm show with a Flagpole tree. One of my sons helped him put it and and it was breathing! However, after three days, an animal chewed up the wiring harness. The guy were able to fix, but I called and a new wiring harness was sent and arrived quickly! Thanks!

Product didn’t last one season. Lower wires on two sides snapped. Was never in heavy wind, wasn’t stretched. Just poor quality.

Thanks for the quick warranty response.

So far everything’s been great it looks beautiful. Only issue I would have is that a 33 foot tree is really pretty better on a 25 foot pole because I have a 35 foot pole and it’s about 10 feet before the top

I am very impressed with FairyBell’s commitment to keeping customers happy and satisfied. While I still wish they’d answer their phones, I LOVE the flagpole Christmas tree and always receive multiple complements annually from Passers by. Highly recommend!