Factory Direct Jewelry Reviews | Read Customer Reviews of factorydirectjewelry.com

Factory Direct JewelryReviews of factorydirectjewelry.com

4.4762 reviews
Jewelry & Watches
640 South Hill Street Suite A542, Los Angeles, California

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Factory Direct Jewelry

About Factory Direct Jewelry

We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.

Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: factorydirectjewelry.com
Website: factorydirectjewelry.com
Category: Jewelry & Watches
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Factory Direct Jewelry reviews

762 approved reviews, newest moderated first

David R.
Dec 30, 2025
amazing ring i love it
amazing ring i love it
Response from Factory Direct JewelryJan 27, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
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Stephany L.
Dec 30, 2025
It was what I was looking for
It was what I was looking for. A perfect birthday gift for my 17 year old grandson.
Response from Factory Direct JewelryJan 28, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
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starla H.
Dec 30, 2025
This ring is gorgeous
This ring is gorgeous, it's exactly as pictured and it fits like a glove.
Response from Factory Direct JewelryJan 28, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
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Sarah
Dec 30, 2025
Great product
Great product, correct size, great service.
Response from Factory Direct JewelryJan 28, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
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Heather A.
Dec 30, 2025
Beautiful necklace and rushed delivery…
Beautiful necklace and rushed delivery got here in time for the holidays.
Response from Factory Direct JewelryJan 28, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
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PAMELA M.
Dec 29, 2025
The jewelry was cheaply made with a big…
The jewelry was cheaply made with a big price. I'm very unhappy with my purchase.
Response from Factory Direct JewelryJan 28, 2026
Hello there, We apologize if the item you received was not as expected. We sent you an email regarding this order, and kindly reply to the email and we will be more than happy to resolve this issue for you. Thank you!
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C.B. K.
Dec 28, 2025
Excellent quality
Excellent quality. Pretty ring.
Response from Factory Direct JewelryJan 28, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
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HT
Dec 28, 2025
Extremely fast delivery
Extremely fast delivery! Got it after two days!! Beautiful necklace- it was the perfect gift for Christmas
Response from Factory Direct JewelryJan 28, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
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