Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
762 approved reviews, newest moderated first
Nevada Graduation G.
Beautiful packaging. Super fast delivery. Necklace looks like the picture. Everything looks like it was completed with love, care, and pride in their craftsmanship.
Response from Factory Direct JewelryMay 12, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Darrell T.
I was extremely happy with your company as it was to my house extremely fast . There was one mistake with the order and your company responded very quickly in time to get the 2 people I ordered for their graduation gifts as they were traveling 6 hours away for their graduation , one was having a Masters ceremony, so Thank You very much for your quick response !
Response from Factory Direct JewelryMay 12, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
DM
Quick shipment. The item looks pretty nice.
Response from Factory Direct JewelryMay 12, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Lee F.
Excellent product. Fast delivery.
Response from Factory Direct JewelryMay 12, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Anthony B.
Wide selection of beautiful jewelry. Fast shipping and good quality! Will definitely do more business with them!
Response from Factory Direct JewelryMay 12, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Rich A.
Great necklace, nice quality, Arrived quickly.
Response from Factory Direct JewelryMay 12, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Victor A.
Great communication and fast delivery
Response from Factory Direct JewelryMay 12, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
MaryElizabeth
I originally ordered the 2 tone mens celtic ring, but the solid yellow gold was sent. The response to my inquiry was immediate. I showed my fiancé the ring and he loved it anyway. The quality is strong and detail are beautiful. We ended up keeping the solid color.
Response from Factory Direct JewelryMay 12, 2026
Thank you for doing business with us, and we appreciate your feedback. We apologize if there were some discrepancies, and we are happy that you still loved the ring. Should you have other concerns, please feel free to reach us. We are grateful.