Sharon N.
Quick resolve of missing item from my…
Quick resolve of missing item from my winter box
Response from FabFitFunNov 16, 2022
Hi Sharon! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

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3,715 approved reviews, newest moderated first
Sharon N.
Quick resolve of missing item from my winter box
Response from FabFitFunNov 16, 2022
Hi Sharon! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Megan
I placed an order for an advent calendar and the system did not process it properly and did not send me my order. Now the calendar that I ordered is out of stock and I can no longer get it. This is not the first time that I have had issues with ordering. I will not be re-subscribing to FFF as I am constantly disappointed with their system and their inability to fix it.
Response from FabFitFunNov 15, 2022
Hi Megan! We're sorry for the inconvenience you've experienced! We have passed your feedback to the appropriate team so that they are aware of your concern. We can see here that a member of our team assisted you with this issue. Please feel free to reach out to our customer care team if there’s anything else we can do for you!
Merinda H D.
I had recently moved and didn’t get my address change in quickly enough so my box was delivered to my old address. Fab fit fun didn’t have to buy are going to replace my box free of charge for me. That’s a great company.
Response from FabFitFunNov 13, 2022
H Merindai! We're happy that you had an amazing Customer Service experience with us. Thanks for your feedback and we're so excited for you to receive your Winter products! Xo
Ashley M.
Amazing experience definitely would recommend to my friends and family and coworkers
Response from FabFitFunNov 13, 2022
Yay! So happy you're loving your membership! Xo
Linda F.
Very quickly answered my question, and forwarded me in the right direction to find it.
Response from FabFitFunNov 12, 2022
Thank you so much for your feedback, Linda! We are happy that we were able to help you resolve your concern! Xo
Dr. Tanya C.
I had a question about cancellation.
Response from FabFitFunNov 12, 2022
Hi Tanya! We'd be happy to answer your questions. Feel free to reach out to our Customer Care team through this link https://fabfitfun.com/contact-so we can fully assist you!
Erika Y.
Excellent customer service , quick response to concerns.Knowlegable staff to always answer all of your concerns and worries. FFF ALWAYS supplies amazing products 😍 love your boxes each time.
Response from FabFitFunNov 12, 2022
Hi Erika! Thank you for this sweet review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Ali
Great customer service! Elaine was very helpful!!
Response from FabFitFunNov 11, 2022
Hi Ali! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo