Marina P.
Helpful and efficent
Helpful and efficent
Response from FabFitFunAug 8, 2023
Thank you for taking the time to review, Marina! Xo

Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Marina P.
Helpful and efficent
Response from FabFitFunAug 8, 2023
Thank you for taking the time to review, Marina! Xo
Aspen
I love fabfitfun they are so personable They are great room company and I couldn't be happier with my preferred membership for annual membership 😁 They resolved my issue immediately I didn't have to wait more than 24 hours for someone to respond to me excellent company
Response from FabFitFunAug 7, 2023
Hi Aspen! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Dianne
I received an email from FFF and I was quite surprised and pleased at how they handled things. They went out of their way to make things right and I appreciated that very very much so with that being said, it definitely changes my view of FabFitFun. I will say that their customer service is top notch.
Response from FabFitFunAug 4, 2023
Hi Dianne! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
Emmi G.
FFF always has great customer service. Responses are usually less than 24 hours unless there’s unusually high volume, in which case they always let you know if and why there may be a delay. CS reps are knowledgeable, helpful, and polite. They have been able to resolve 100% of my issues or concerns which haven’t been many in the many years that I have been a customer.
Response from FabFitFunJul 31, 2023
Hi Emmi! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us! Xo
Caroline L.
I didn't realize what I hit and she fixed it so I can buy boxes starting August 10 for fall one at a time and refunded quickly.
Response from FabFitFunJul 28, 2023
Hi Caroline! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Lauren R.
My box was supposed to come with two Coach items and I didn't receive any. When I contacted customer service, they were "sold out" and I was offered a "mystery box" instead. Also, there were six items in my box. Boxes are $60. I wouldn't pay $10 for any of the six items I received. Edit: I received my "mystery bundle" and it contained 3 items (advertised as being worth $150). I got a blanket (very rough, like something that would be used for animals - I donated it to Goodwill), a night serum, and a DIY tassle kit (for making jewelry out of cotton pompoms and tassles). A complete waste of my time and money.
Response from FabFitFunJul 26, 2023
Hi Lauren! We are sorry to hear about your experience. We appreciate your honest feedback and will let our team know your thoughts! Please feel free to reach out to our customer care team if there’s anything else we can do for you!
Cheryl M.
I was able to change my address. Thank you I'm not sure of the date.
Response from FabFitFunJul 25, 2023
Hi Cheryl! We are happy that we were able to help you resolve your concern! Xo
Julie Moore G.
Excellent customers service!
Response from FabFitFunJul 25, 2023
Hi Julie! Thank you for your rating! We are so happy to hear our team was able to help! Xo