FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Jessica
Missed the mark on being able to choose my items in my first box so I reached out and they were so accommodating. I received my box so fast and i loved everything in it!
Response from FabFitFunSep 12, 2023
Hi Jessica! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! Xo
Beatriz E.
Helpful and polite fast resolving problem !
Response from FabFitFunSep 12, 2023
Hi Beatriz! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
Isabelle
despite littles errors and delays, customer service will always finds a solution that benefits the member! FFF team is great!
Response from FabFitFunSep 7, 2023
Hi Isabelle! Thank you so much for your feedback! We are so happy to hear our team was able to help! Xo
Melissa C.
I love fab fit fun staff they are nice and very helpful.
Response from FabFitFunSep 6, 2023
Hi Melissa! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Linda
Love this chat messaging. It was fast and efficient.
Response from FabFitFunSep 5, 2023
Thank you for taking the time to review, Linda! Xo
Ashley F.
I have found great products, easily get credit for boxes that don't interest me and have had a great experience with customer service.
Response from FabFitFunSep 5, 2023
Hi Ashley! Thank you for taking the time to review! We are so happy to hear you are loving your membership! Xo
Beth
Sophia was very professional and kind. This is an issue beyond her. I paid extra for an annual membership to select my items. The fall box is sent to me with allowing me to pick. Then I pick 5 items I like but will only get 3 of the five and I won’t know u til they are shipped. If I had to guess it will be the cheapest from the list. I wish she would have been able to give me 5 items I had chosen. That’s what I paid forwith an annual membership. I was only able to select 5 I like and then FFF decides which 3 to send me. Still not happy. This isn’t what I paid for by the annual membership. I’ve been a loyal annual member for several years know. Thus is the first time this has been a really disappointing season.I’m not sure about FFF for future renewals. I feel like I am not getting the product I paid for. I wish she would have been able to give me 5 items I had chosen. That’s what I paid forwith an annual membership. I was only able to select 5 I like and then FFF decides which 3 to send me. Still not happy. This isn’t what I paid for by the annual membership.
Response from FabFitFunSep 4, 2023
Hi Beth! We are sorry to hear about your experience we will be sure to pass this along to the team. We will continue to work on improving member experiences. Please reach out to our Customer Care team for further assistance at [email protected].
Mara L.
My issue was resolved quickly and efficiently!
Response from FabFitFunSep 4, 2023
Hi Mara! We are happy that we were able to help you resolve your concern! Xo