FabFitFunReviews of fabfitfun.com

I’ve had to call 6 times because they would just say everything is ok and fixed but I was charged more than they were supposed to charge. Agents are friendly and tell you everything is ok but the problem persists. It says it’s on its way now. Thanks but you have to understand that having to call 8 times for one order is crazy inconvenient

DO NOT WASTE YOUR MONEY! The videos you see on their website of "what your box may contain" is CLICK BAIT & is no way worth what was in my 1st & last box. Didn't take me but 5 mins looking at what was sent to know I would cancel, it was a complete joke. FALSE ADVERTISING & no wonder they have bad reviews, please take the time to actually read the reviews before giving them your money. I wish I had! ***BUYER BEWARE*** They say each box comes with $200 worth of products it because they markup the prices so high, I honestly don't know what I got that was worth anything close to $200. I could've bought these items on Amazon with the checkout price maybe $30 & next day shipping, NOT A MONTH

I have been a member for many years and this 2019 Winter Box was a disgrace. I did not get the customization email, as others have stated and my box came with only masks. Hand masks, foot masks, hair mask, and some sea salt. Absolutely terrible!! I am done with Fabfitfun.

I just started with Fab Fit Fun the past two Seasons. Fall, and now the Winter 2019 box. My first box was good! Nothing to spectacular but it was good! This winter box was atrocious. I didn’t receive any of the more desired options and I didn’t get an email to pick out my preferred options before hand. I wasn’t going to write a complaint. But then I got the LXMI Pure Nilotica Melt, the “Nourishing Balm-to-Oil” product. There was less than a quarter of the product in bottle, and appeared squeezed. I opened it expecting it to have no protection barrier on the tip and it did. BUT, it looked like one that had been put on after the fact. It was very cheap looking and flimsy. Not at all what is expected from a company to use to protect the product inside. The bottle has no tears or holes in which the product could leak out of. So I’m really disturbed. I’ve sent them a request and hopefully hear back from them.

FFF used to be so good. I’ve been a member for two years but cancelled after the disastrous 2019 winter box. As the company’s gotten bigger, the quality of the products and customer service have gone WAY down. The lotion and candle I received have ZERO scent. Literally nowhere on the candle box or magazine is there a scent described for this thing. Who wants a candle with no scent?? I definitely agree with the other reviewers here when I say that you could find most of their current products in any TJ MAXX or ROSS. I miss the name-brand, full size products. Also there were no fitness options for this winter box?? It was all skincare or makeup. And don’t even get me started on the app. It looks like it was made when the company started up, and then no one touched it. Not user friendly at all, do y’all even have a PR/tech person?? Totally disinterested. Don’t waste your money.

I was a part of this subscription but canceled it because it was not worth the money. Months after canceling, I was charged a random $52 after I didn't even have a subscription with the company. After having a pointless conversation with someone on their online chat, I was able to get no refund for 0 purchases and 0 subscriptions. DO NOT EVER SIGN UP! they will steal your information.

Just received my first and most likely my LAST FabFitFun box. I received a hand and body wash, cream, a paper/hardboard 2020 calendar book (7.5" x 8"! Seriously - did I travel back in time to 1992?), a makeup remover cloth (I have a dozen of these things, is there really anyone who hasn't tried them?), a clay pore mask ( <-- the ONLY thing that interests me) a detangler/prep spray, a body scrub and a rose 'gold' bracelet (seriously kinda ugly, and I LOVE rose gold!) Oh and lets not forget the "GIFT CARD" for Hello Fresh... gift card my A*#! You get so much off your first, so much off your second etc... that is NOT a gift card, it's a coupon. As soon as I completed the 'order' I had a bad feeling when it didn't let me customize as I was lead to believe I could. I immediately looked up how to customize, nope. I then emailed the company and within 10-15 minutes I cancelled my account and told them I wished to cancel my order. Well, since I'm sitting here telling you about all the CRAPPY stuff in this box, you know that didn't happen. Where is the good stuff? Where's the fluffy blanket or slippers or a candle? The website was not user friendly, credit card should be the LAST thing needed! I am so disappointed!!! Another reviewer described this box well as the type of stuff you see at a Ross type store. There is a few things I'll use since I bought them, but only one thing I'm slightly excited to try. The rest was basically just a huge let down and waste of my money and time. Retail vs. price of the box, yeah, sure, probably a huge discount... I still feel ripped off.

I had FabFitFun for about two and a half years. When the company was first starting out it was great the products where good and there was a good variety in each box. There was something beauty or fashion related (Fab) something fitness related (fit) something random like an art kits or something like that (fun) along with other things from start up companies or things the box editors loved, and my favorite part was that everyday companies like Dove would send samples of new products that weren't released yet to try and give feed back on. This was my favorite part because these where the products I could actually afford on a regular basis. Over time this slowly changed and more and more of the box would be filled with beauty products which was fine it was a good variety still like a typical box would be make up, a lotion, a face mask, and another skin related product, with maybe a blanket or jewelry thrown in too. And I was still super happy with the service. When someone stole my winter box off my front porch they sent a brand new one right away at no extra cost to me. I was lucky I had an in with the company one of my best friend's sisters worked for the company and if there was a product I really liked or wanted a different color of she would send me it. So when did I fall out of love with this sub box you may ask because all this sounds wonderful? Well as they grew bigger and bigger things slowly changed as would be expected. I was a seasonal member meaning I paid at each season rather than for the whole year at once this was just easier for me money wise. Over time they would push these members shipping dates further and further back which was annoying, I would push my shipping date up by buying additional add-on items so my box would get shipped out at the first shipping date instead of the later one. My box was still arriving around two weeks after shipping which was fine. They continued to get bigger and bigger now my box was taking almost a month and a half from billing date to my door. The products became more and more repetitive. I have an entire box filled with face products just fave products sitting in my bedroom because it's too much for my bathroom. They stopped putting makeup in the boxes which was my main draw because this was good way for me to get high end product to try before dropping $40+ for an eyeshadow palette or a contouring kit. What really made me finally cancel was the most recent shipping change. Annual members which they changed to select members would be getting access to add-ons and have their first billing date two full weeks before I could even look. This was to "help" seasonal members be able to access add-ons easier and have more variety however annual members could also shop the seasonal members add-on window. Not only did this push back my receiving window to after Christmas but also made it feel like even more of a mad dash to get add-ons even when I got on at 9 am eastern time when the add-ons opened half the stuff was already gone. After two and a half years of getting boxes spending over $700 with them where was the loyalty to their customers who had been with them for the long haul? I understand that they had to give certain perks to their "select" members but you would think they would show some loyalty to long term members. But nope someone could go on first box ever pay the $160 for an annual membership and get way better service and access than I ever could or ever could afford. It left a bitter taste in my mouth I felt betrayed and unwanted like I didn't matter to this company I had been with for years. That's when I cancelled and I've never been more free. Yes the products are awesome and yes they are often full size products ( I recently have bought some past products from their actual sites and they came in bigger sizes than I received on the box) but I don't feel the value is worth the hassle anymore. Also I have over 20 face products 4 lotions, and atleast 5 hair products I've never even used all back stocked just chilling in my bedroom. My advice would be try it out see if you like it but don't get too attached, they send repeat products from different brands with the occasional surprise. This box is great for the people who are really into beauty and how they look if you're like me and aren't super into it or like looking nice once in a while it might not be for you.