FabFitFunReviews of fabfitfun.com

Response from FabFitFunDec 23, 2019

Hi Jennifer, thanks for sharing this feedback. We're sad to hear this as we always want our members to participate in customizing their boxes. We hope to have the opportunity to surpass your expectations and if you need any further assistance please do not hesitate to email us at [email protected]. We're always happy to help!

Response from FabFitFunDec 18, 2019

Hi Angela! We are so happy to hear we are your fav! Thanks for leaving us a review! Xo

Response from FabFitFunDec 23, 2019

Hi there, we're sad to hear about your disappointment and would love to have the opportunity to make your experience better! Please email us at [email protected] with the subject line "Attn: Management" for further assistance. We look forward to hearing from you!

Response from FabFitFunDec 23, 2019

Hi Zana, thank you for sharing your experience with us. We can see a member of our team was able to fully assist you and we hope you are enjoying your Winter box. If there's anything else we can do for you please do not hesitate to reach back out!

Response from FabFitFunDec 23, 2019

Hi Julianne, we apprecaite you sharing your experience with us. We can see a member of our team has assisted you so if there is anything else we can do to make your experience better or bring you back please feel free to reach out to us.

Response from FabFitFunDec 18, 2019

Hi Lizzie! We are so sorry to hear about your experience with us. Thank you for taking the time to review! It looks like a member of our team was able to fully assist you on this matter. Please feel free to contact our Customer Care Team with any additional concerns or questions about the membership! We hope to have the opportunity to surpass your expectations in the future!

Response from FabFitFunDec 18, 2019

Hi Tracy, thanks for writing a review! Our boxes ship out within 1 month from successful billing and once your box has shipped you will receive an email with a tracking link. We certainly want to make sure you have the best membership experience and able to customize your boxes. We have reached out to you personally to get your account information and look into this further for you!

Response from FabFitFunDec 18, 2019

Hi Sara! We are so sorry for any inconvenience you may have experienced as we always want our members to have the best experience. Your account will be refunded for any item(s) we are not able to fulfill and should see the refund appear back to your credit card within 5-7 business days. We look forward to surpassing your expectations in the future and if you have any questions or concerns we can further address please do not hesitate to contact us at [email protected]. We're always happy to assist you!