Nancy D.
Cheap items in my box
Cheap items in my box: $5 measuring spoons, $3 journal, Jennifer Zeuner jewelry is cheap and "made in China", also, the box is too big for the few items inside, and not environmentally friendly. Took 7 days for box to arrive once shipped, so slow shipping. Total retail value of items in my box is approximately $150 & I won't use some of this cheap stuff. AND, I never received any scarf!
Response from FabFitFunJan 18, 2020
Hi Nancy! Thank you for leaving us a review! We're sad to hear about your disappointment as we always want our members to love all the items they receive. Our boxes normally ship out within 1 month from successful billing so we can ensure our members' items are packaged perfectly. Each box is different and includes 7-10 full-size items with some being customizable and some are curated for you with a retail value of $200 USD or more. We will certainly pass this feedback along to the appropriate teams and hope to have the opportunity to surpass your expectations in the future! Please feel free to reach out to our Customer Care team if you need any further assistance!