FabFitFunReviews of fabfitfun.com

FABFITFUN is a SCAM! They don't care about customer retention. I've been a member for almost 5 years. They jacked up membership prices without notification. That wasn't even the original reason for my call. However, after noticing I've been getting charged a higher amount, I was unaware of, their response was "well, you got an email" which probably went to spam. The rep I spoke to refused to give me their full name, would NOT transfer to a supervisor, give me a name, email address or contact number. Claimed there was no supervisor on duty. After pressing the issue, was put on hold for 15 mins before magically transferred to a supervisor, who seemed to not care as well. I plan to tell every person I referred to cancel their memberships including my family of whom I'm sure are unaware of the predatory price change without realistic notice.

I just received my first FabFitFun box, and once I opened it I recall why I had initially canceled a subscription years and years ago. Same ole same ole! Got the blanket, just like before, sunglasses that don’t fit my face; that is a very personal pick I feel. Please don’t send sunglasses! Make up brushes, just like years ago. Candle; eh it’s ok, I can re-gift that. The items I picked specifically are great, but the other half of the box was just the same stuff. Very disappointed and wish I hadn’t wasted my money on buying an annual box selection.

Never give credit card information Never ever give this company your credit card information. They will charge you, even if you lock your credit card. I’ve been trying to cancel for years. Somehow I keep getting charged. The items they ship me are terrible- at least one damaged item per box. I honestly wish I’d never heard of this company because they burden me and steal over $200/annually from me.

I was a customer for about 3 years. I would not ever recommend getting roped into their Chinese junk boxes with cosmetics with chemicals that are known to cause cancer...they don't care what they sell you, as long as they make money! Terrible company, terrible boxes, terrible customer service

I was a regular quarterly box subscriber for about 5 years. They make cancelling it a nightmare. As with many websites you use, you have 'agree to their terms and conditions' to proceed by 'checking the little box'...do you read their 'terms and conditions from start to finish, perhaps 20-30 pages?" I know I didn't...I would never recommend this business that 'used to be good', but like many online business, once they are established, they farm out their Customer Service Reps to foreign countries and communicating with them is next to impossible, round and round and round getting nowhere...

They're now carrying a brand called cocus pocus that is literally crap you can get off shein, temu, and aliexpress for a couple bucks saying it's worth $100. May want to rethink your branding decisions. Definitely not renewing after being a customer for 6 years.

Kai was patient, understanding and successfully assisted me with exactly and only what I needed in a fast paced tech world, our patience is limited. Kai made things happen so fast that there wasn’t time for me to get frustrated. An unusual thing in customer service these days.

Angelica was very helpful with my question. Thorough answer was given and they were very nice.